Maria Luiza Falcone in

Maria Luiza Falcone

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Customer Success Analyst at Avenue Code
📍 Matão, São Paulo, Brazil

Maria Luiza is a customer-focused professional with a background in international relations and innovation. She has experience bridging client needs with internal teams for U.S. accounts and has previously analyzed new technologies like IoT and automation for the agribusiness sector. Colleagues describe her as having strong communication skills and a strategic vision.

She is a vocal advocate for empowering women in technology, frequently sharing content and participating in initiatives like the Extraordinary Women in Tech (EWiT) global community. She is fluent in English, with proficiency in Spanish and French, reflecting her international background and interests.

She successfully transitioned her career from innovation in the agricultural sector to client success within the tech industry.

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Experience
8 Years
Current Role
Customer Success Analyst
Job Level
Middle
Location
Matão, São Paulo, Brazil
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Maria cares about

Women in Tech
Actively promotes and participates in initiatives like Extraordinary Women in Tech (EWiT) to connect and empower women in the technology field.
Customer Success
Her career is centered on the customer journey, from post-sales analysis to her current role as a Customer Success Analyst supporting U.S. accounts.
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Career

Work history

5-2025
Customer Success Analyst
Avenue Code
6-2024 - 5-2025
Innovation Analyst
Baldan Implementos Agrícolas
9-2023 - 7-2024
Analista Jornada do Cliente
Baldan Implementos Agrícolas
10-2022 - 9-2023
Analista de Pós-Vendas de Mercado Externo
Baldan Implementos Agrícolas
2-2022 - 10-2022
Analista de Exportaçao Junior
Alliage S/A.
In the press

Media appearances

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Education
3-2025 - 12-2025
Master of Business Administration - MBA
Descomplica Faculdade Digital
2016 - 2019
Relações Internacionais
Universidade de Ribeirão Preto
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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