Marieke Smidt in

Marieke Smidt

Enigma · DISC type idc
CEO EMEA at Transcom
📍 The Randstad, Netherlands

Marieke Smidt is the CEO EMEA at Transcom, a results-oriented leader with extensive experience in the CRM/BPO industry at companies like Teleperformance and arvato. She focuses on driving high performance and efficiency through a people-centric culture. She holds Green and Yellow Belt certifications in Lean Six Sigma.

Marieke values authenticity and believes in leading by example, moving away from scripted conversations to foster genuine connection. She champions building strong team bonds through informal interactions and promotes a healthy work-life balance, encouraging her teams to genuinely switch off and recharge.

Her first job was cleaning toilets in a restaurant, an experience she views as foundational to her personal and professional resilience.

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Experience
19 Years
Current Role
CEO EMEA
Job Level
Leadership
Location
The Randstad, Netherlands
Personality Overview

How Marieke shows up

Challenger
Friendly Yet Blunt
Fast Follower

They are likely to ask many questions and look heavily for supporting proof as well as information. They are generally strong communicators and are not easy to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing

Priorities

Topics Marieke cares about

Human-First CX
Her professional headline emphasizes "Driving human-first CX at scale, " and she joined Transcom due to its strong people-oriented culture.
Authentic Leadership
She shares stories about abandoning conversational scripts and showing vulnerability to build stronger, more genuine connections with her team.
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Career

Work history

12-2024
CEO EMEA
Transcom
8-2020 - 5-2024
COO EMEA
Teleperformance
2-2018 - 8-2020
COO Work at Home
Teleperformance
7-2014 - 2-2018
Operations Director
Teleperformance
6-2013 - 4-2014
General Manager
arvato
In the press

Media appearances

Marieke Smidt, CEO Transcom EMEA: "The future lies in real-time speech translation". Featured in Ziptone
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Marieke Smidt from COO to CEO EMEA Transcom. Featured in Ziptone
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Education
1996 - 2001
Education details unavailable
Maastricht University
Social presence
in
Behavioral profile

DISC profile (public)

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Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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