Mark Buckingham

Examiner
DISC Type : sc

Global Director Recall Solutions at Sedgwick

United Kingdom

Overview

Mark Buckingham is the Global Director of Recall Solutions at Sedgwick, renowned for his expertise in product safety and recall. With over a decade of experience, he guides clients in the medical device, consumer goods, and technology sectors through complex, multi-jurisdictional recalls. Colleagues describe him as an analytical, strategic thinker with strong consultative skills.

He is a prominent figure in the international product safety community, frequently speaking at global conferences and hosting roundtable events with regulatory bodies and industry partners like Ashurst and the Australian Competition and Consumer Commission (ACCC).

Unique fact: Mark has successfully executed product recall and remediation strategies in more than 100 countries and across 50 different languages.

Personality Overview

Tough To Convince

Status Quo Seeker

Late Adopter

They are quite aware of their needs and limitations, so they are unlikely to over-promise.  They are always well-planned and adopt a systematic approach. They do not like taking risks at all and go for proven options in the end.

Topics They Care About

Global Recall Strategy
He has over a decade of experience leading end-to-end recall projects across EMEA, APAC, and LATAM for major global brands.
Product Safety Regulation
He frequently hosts events and shares insights on evolving global regulations, recently collaborating with Australia's ACCC and speaking at industry safety conferences.
Recall Insurance
He actively engages with the insurance market, hosting events to discuss emerging risks and the role of insurers in mitigating recall exposures.

Media Appearances

Mark has no verified media appearances

Work History

10-2025
Global Director Recall Solutions at Sedgwick
2-2021 - 10-2025
Recall Advisor - International Markets at Sedgwick
1-2014 - 1-2021
Commercial Manager - Europe at Stericycle
1-2009 - 12-2013
Sales & Marketing at CPM International

Education

Mark has no verified education history

More Information

Social Presence :

Prographics :

Exp : 16 Location : United Kingdom Job Level : Mid-senior Designation : Global Director Recall Solutions at Sedgwick
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Insights For Selling To Mark

During A Call Or A Meeting

DO's

  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Expect them to be slow and cautious, encourage them to ask more questions
  • Be firm in your communication and stay in control

DONT's

  • Don't be very accepting if that is your natural style, stay firm
  • Don't push them too hard to make fast decisions, give them time
  • Don't use phrases like 'do not worry', 'i promise' etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mark is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Mark

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Mark move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Mark take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Mark

Personality Compatibility


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