Mark Do Couto in

Mark Do Couto

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Director Customer Growth at Service Express
📍 Dallas-Fort Worth Metroplex, United States

Mark is a seasoned sales leader, currently serving as Director of Customer Growth at Service Express. With over 17 years in the industry, primarily at Altair, he specializes in data analytics, AI, and ML solutions, consistently driving significant revenue growth and market expansion. He holds a Bachelor of Commerce from Ryerson University.

Described by colleagues as a proactive, responsive, and relationship-focused professional, Mark is seen as a mentor who invests in his teams career growth. He emphasizes building partnerships based on trust and delivering measurable impact for clients, believing that sales should be centered on customer outcomes rather than transactions.

Unique fact: In a previous role, he achieved an exceptional 325% of his sales quota in a single year through strategic account management.

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Experience
17 Years
Current Role
Director Customer Growth
Job Level
Mid-senior
Location
Dallas-Fort Worth Metroplex, United States
Personality Overview

How Mark shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Mark cares about

Third-Party Maintenance
He frequently posts about the evolution of TPM as a proactive strategy for extending hardware lifecycles, optimizing costs, and increasing operational agility for IT leaders.
Value-Based Sales
Recently certified in "Value-Driven Selling, " he champions a sales philosophy centered on partnership, trust, and focusing on the customer’s measurable business outcomes.
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Career

Work history

3-2025
Director Customer Growth
Service Express
1-2021 - 9-2024
SVP Sales, Data Analytics
Altair
1-2018 - 1-2021
VP Sales, Data Analytics
Altair
9-2012 - 12-2017
Sr Sales Director, Financial Services
Altair
1-2011 - 3-2012
System X Sales Specialist | GTA Mid-Market
IBM
In the press

Media appearances

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Education
2003 - 2007
B.Comm
Ryerson University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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