Mark Ferrell

Examiner
DISC Type : cs

Sr Manager IT PMO Lead at General Dynamics Mission Systems

Queen Creek, Arizona, United States

Overview

Mark Ferrell is a results-driven IT Program Manager with 35 years of experience at Fortune 500 companies like General Dynamics. He holds PMP and CSM certifications and earned his MS from Embry-Riddle Aeronautical University. Colleagues and reports describe him as a knowledgeable, motivating, and true leader.

His background suggests a strong personal interest in the aerospace and aviation industry, stemming from his specialized Masters degree and his time managing IT for aircraft manufacturing at Gulfstream. He is also interested in major technology corporations like IBM and Intel.

During his time at Gulfstream Aerospace, he directed a team of 30 and managed an annual budget exceeding $12 million.

Personality Overview

Status Quo Seeker

Overcautious

Process Oriented

They are thorough and always follow a systematic approach.  The only way to convince them is by showing them examples and ample proof. Being observant comes to them naturally.

Topics They Care About

Lean Agile Transformation
He holds certifications as a Certified ScrumMaster (CSM) and has led Lean Agile transformations in previous roles, such as for fraud and risk prevention projects at Western Union.
PMO Leadership
His career is centered on PMO management, including process improvement projects and large-scale annual operating planning and resource allocation.
Global Resource Management
He has world-class experience managing IT resources in both the United States and India, a key skill noted in his professional summary.

Media Appearances

Mark has no verified media appearances

Work History

12-2024
Sr Manager IT PMO Lead at General Dynamics Mission Systems
9-2022
IT Sr Project Manager at General Dynamics Mission Systems
9-2016 - 9-2022
Agile Project Manager at General Dynamics Mission Systems
8-2015 - 8-2016
Scrum Master - Risk/Fraud Prevention at Western Union
6-2012 - 8-2015
IT Manager - Enterprise Shared Solutions/Aircraft Manufacturing at Gulfstream Aerospace

Education

2001 - 2003
MS from Embry-Riddle Aeronautical University
1983 - 1989
BS from Arizona State University

More Information

Social Presence :

Prographics :

Exp : 27 Location : Queen Creek, Arizona, United States Job Level : Senior Designation : Sr Manager IT PMO Lead at General Dynamics Mission Systems
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Insights For Selling To Mark

During A Call Or A Meeting

DO's

  • Expect them to be slow and cautious, encourage them to ask more questions
  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them

DONT's

  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't push them too hard to make fast decisions, give them time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mark is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Mark

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Mark move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Mark take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Mark

Personality Compatibility


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