Raj Virk

Inquirer
DISC Type : cd

IT Manager at Heathrow

London, England, United Kingdom

Overview

Raj Virk is a seasoned IT Service Manager at London Heathrow with over 32 years of industry experience. He has a strong background in project and budget management, having led large IT teams and overseen major technology deployments, including new automated facilities and corporate headquarters for UPS across Europe.

Based on his activity, he appears to value professional growth, having recently earned an ITIL® v4 certification. He also reflects on the personal challenges of balancing financial stability with time away from loved ones, suggesting a deep appreciation for work-life harmony and family.

Unique fact: He has managed multi-million pound annual budgets and led IT support for over 155 facilities across Western Europe in a previous role.

Personality Overview

Judgemental

Upfront

Demanding

They can be nudged to make faster decisions by offering what they value.  They care equally about the product and its potential impact. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

IT Service Management
His current role focuses on IT service delivery, supplier performance, and continual service improvement, supported by his recent ITIL® v4 Foundation certification.
Large-Scale Deployments
He has extensive experience leading projects to open new, fully-automated facilities and operational centers across the UK and Western Europe for global companies like UPS.
Cost & Budget Management
Throughout his career, he has been directly responsible for successfully managing multi-million pound annual department budgets for large IT teams and operations.

Media Appearances

Raj has no verified media appearances

Work History

7-2023
IT Manager at Heathrow
7-2022 - 7-2023
IT Operations Major Incident Manager at Heathrow
8-2017 - 5-2022
Technology Support Manager - UK, Nordics & Ireland at UPS
5-2015 - 8-2017
Technology Support Manager - West Europe at UPS
6-2014 - 5-2015
Europe Project Deployment Manager at UPS

Education

9-1987 - 5-1989
B Tech Diploma from Uxbridge College

More Information

Social Presence :

Prographics :

Exp : 36 Location : London, England, United Kingdom Job Level : Middle Designation : IT Manager at Heathrow
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Insights For Selling To Raj

During A Call Or A Meeting

DO's

  • Get to the point quickly instead of spending too much time on pleasantries
  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Highlight the competitive differentiation of your product

DONT's

  • Avoid long winding pitches, stay objective
  • Do not give up if they are not convinced, try again with a different approach
  • Don’t expect them to change their mind quickly if they say no once

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Raj is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Raj

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Raj move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Raj take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Raj

Personality Compatibility


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