Mathew Kalathil

Initiator
DISC Type : Di

Dy. General Manager - Customer Success at Aspire Systems

Alpharetta, Georgia, United States

Overview

Mathew is a customer success leader with 18 years of experience in new business development and digital technology sales. He excels at building C-level relationships and exceeding revenue goals by selling solutions in Analytics, Cloud, and IoT. Colleagues describe him as a versatile, talented, and supportive leader.

Mathew earned his MBA from Georgia State Universitys J. Mack Robinson College of Business.

He has a versatile background selling a full range of services including IT, BPO, Strategic Consulting, and Engineering.

Personality Overview

Conviction Driven

Impact-Oriented

Friendly Challenger

They measure a product on its merit but can be influenced by strong testimonials.  They usually prefer to drive the conversation. They respond well to objective pitches but also attach some value to relationships.

Topics They Care About

New Business Development
His career is built on 18 years of new business 'hunting' and consistently exceeding revenue objectives by acquiring new customers and building large-scale relationships.
Customer Success
His current and most recent roles as Dy. General Manager and VP of Customer Success highlight his focus on managing and growing client relationships.
Digital Transformation
He has deep expertise in selling digital solutions to solve business problems, including services in Analytics, Cloud, e-Commerce, IoT, and Mobility.

Media Appearances

Mathew has no verified media appearances

Work History

3-2024
Dy. General Manager - Customer Success at Aspire Systems
10-2021 - 3-2024
Vice President - Customer Success at Visionet Systems Inc.
2-2020 - 10-2021
Director Of Business Development at Wipro Limited
1-2019 - 2-2020
Director - Business Development at Coforge
6-2017 - 12-2018
Director, Managed Services - Retail, Americas at Diebold Nixdorf

Education

2001 - 2003
MBA from Georgia State University - J. Mack Robinson College of Business
6-1995 - 6-1999
Master of Business Administration - MBA from SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

More Information

Social Presence :

Prographics :

Exp : 21 Location : Alpharetta, Georgia, United States Job Level : Senior Designation : Dy. General Manager - Customer Success at Aspire Systems
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Insights For Selling To Mathew

During A Call Or A Meeting

DO's

  • Focus on the big picture and the strategic value of your product
  • Keep your pitch focused on the impact but insert some anecdotes into it
  • Get them to a point where they are ready to bat for your product internally

DONT's

  • Don’t keep repeating the same information, it could make them impatient
  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Avoid focusing only on the product or its ROI, keep building trust subtly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mathew is

  • Product value plays a big role, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Mathew

  • If they do not firmly believe in you, they will refuse without hesitation.

Insights For Deal Planning

    How fast (or slow) will Mathew move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Mathew take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Mathew

Personality Compatibility


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