Matt Dunlap

Examiner
DISC Type : cs

Director of Banking HW Pre Sales at Diebold Nixdorf

North Canton, Ohio, United States

Overview

Matt Dunlap is the Director of Banking Hardware SMEs at Diebold Nixdorf, where he leads a team focused on aligning product offerings with sales strategies. A graduate of The University of Toledo, he holds certifications as a Product Manager, in Six Sigma, and Shainin Red X, reflecting his deep expertise in product lifecycle management and process improvement.

He holds multiple patents for automated transaction machines and co-authored a white paper on the security of cash cassettes within ATMs.

Personality Overview

Status Quo Seeker

Late Adopter

Unexpressive

They are always well-planned and adopt a systematic approach.  They do not like taking risks at all and go for proven options in the end. They are heavily focused on quality and prefer doing things the right way, even if it takes time.

Topics They Care About

Self-Service Banking
His work and social posts focus on deploying next-generation self-service technology and solutions for financial institutions to enhance customer experiences.
Cash Handling Tech
His career has centered on cash, check, and coin processing solutions. He recently authored a blog post on the evolution and benefits of cash recycling technology.
Process Improvement
He is trained in Six Sigma and is a Certified Shainin Red X Apprentice, with a history of applying these methodologies to improve product performance.

Media Appearances

Matt has no verified media appearances

Work History

1-2021
Director of Banking HW Pre Sales at Diebold Nixdorf
1-2014 - 1-2021
Principal Product Manager at Diebold Nixdorf
3-2011 - 1-2014
Product Manager, Consumer Assisted Transactions at Diebold Nixdorf
6-2001 - 2-2011
Senior Engineer - Customer Technical Liaison at Diebold Nixdorf
8-1998 - 12-1998
Process Engieering Co-op at PCC Airfoils

Education

1996 - 2001
Bachelors from The University of Toledo

More Information

Social Presence :

Prographics :

Exp : 24 Location : North Canton, Ohio, United States Job Level : Mid-senior Designation : Director of Banking HW Pre Sales at Diebold Nixdorf
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Insights For Selling To Matt

During A Call Or A Meeting

DO's

  • Expect them to be slow and cautious, encourage them to ask more questions
  • Be firm in your communication and stay in control
  • Ask them which other stakeholders would be important for this purchase decision

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't rely on relationship building even if they act pleasantly
  • Don't push them too hard to make fast decisions, give them time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Matt is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Matt

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Matt move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Matt take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Matt

Personality Compatibility


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