Matt Reich, MHA, CHCIO

Pioneer
DISC Type : ids

CIO & Senior Vice President at McLeod Health

Florence, South Carolina, United States

Overview

Matt Reich is the Senior Vice President and CIO at McLeod Health, a position he has grown into over a 15-year tenure with the organization. His background includes network operations and telehealth, and he holds a Master’s Degree from MUSC. Colleagues describe him as customer-oriented, skilled, and highly professional.

While his public profile is focused on his professional life, his entire career has been dedicated to serving the healthcare needs of the South Carolina community. This long-standing commitment suggests deep local roots and an investment in the well-being of the regions residents.

He was named a finalist for the 2025 Carolina CIO of the Year ORBIE Award, recognizing his leadership in technology.

Personality Overview

Driven But Considerate

Friendly But Fast

Decisive But Friendly

If they are convinced, they can become very strong champions for your product  They have the unique ability to win both love and respect from their team (or outsiders) They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed

Topics They Care About

Telehealth Advancement
He has been a key figure in expanding McLeod Health's telehealth services, including launching programs in local school districts to improve convenient access to care for students.
Physician Experience
He expresses enthusiasm for partnerships with technology vendors that enhance the experience of physicians and reduce administrative burdens, allowing them to focus on patient care.
Healthcare Cybersecurity
He is actively focused on strengthening the organization's security, highlighted by his public recruitment efforts for a Chief Information Security Officer (CISO) to lead the security team.

Media Appearances

CIO Talk Network – Introducing Matt Reich, Chief Information Officer & Senior Vice President at McLeod Health (Roundtable Reel). Featured in CIO Talk Network (Instagram)

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McLeod Health Announces Leadership Changes to Support Continued Excellence in Care. Featured in McLeod Health (official news release)

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McLeod Health Creates EHR Optimization Exec Position, Team Amid Cerner Transition. Featured in Becker's Hospital Review

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Work History

2-2018
CIO & Senior Vice President at McLeod Health
9-2017 - 2-2018
Associate Vice President - Telehealth and Network Operations at McLeod Health
3-2016 - 9-2017
Director of Telehealth Operations at McLeod Health
12-2013 - 3-2016
IT Director - Loris Seacoast Operations at McLeod Health
12-2010 - 1-2014
IS Infrastructure Analyst at McLeod Health

Education

Master’s Degree from MUSC
BBA from Francis Marion University

More Information

Social Presence :

Prographics :

Exp : N/A Location : Florence, South Carolina, United States Job Level : N/A Designation : CIO & Senior Vice President at McLeod Health
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Insights For Selling To Matt

During A Call Or A Meeting

DO's

  • Use phrases like ‘your decision will’, ‘you will impact’ etc.
  • Build a trustworthy relationship while keeping the product center-stage
  • Ask them for a lunch or coffee once some rapport has been established

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don’t hesitate from asking questions or pushing them, but take a formal approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Matt is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Matt

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Matt move?

  • They are generally fast movers and can take quick decisions
  • Can Matt take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Matt

Personality Compatibility


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