Matthew Tasker in

Matthew Tasker

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Head of Digital Channels and Service Improvement at United Utilities
📍 Altrincham, England, United Kingdom

Matthew Tasker is the Head of Digital Channels and Service Improvement at United Utilities, focusing on digital customer service, marketing, and user experience. His career spans various digital and marketing roles at companies like British Gas and Smart DCC. He graduated from Loughborough University with a degree in Computing and Management.

Outside of his corporate career, Matthew is deeply involved in community sports as the Chairman of Hale Barns Cricket Club. This demonstrates a strong commitment to leadership in both his professional and personal life, blending strategic oversight with community engagement and a passion for cricket.

He has previous experience in the energy sector, having held roles at British Gas and RWE npower.

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Experience
12 Years
Current Role
Head of Digital Channels and Service Improvement
Job Level
Mid-senior
Location
Altrincham, England, United Kingdom
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Matthew cares about

Digital Customer Experience
His role focuses on optimizing the customer experience across various digital platforms, including social media and webchat.
Team Development
He frequently shares opportunities for internships and graduate schemes, indicating a passion for nurturing new talent.
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Career

Work history

7-2024
Head of Digital Channels and Service Improvement
United Utilities
7-2019 - 7-2024
Head of Digital Channels
United Utilities
4-2019 - 4-2021
Chairman
Hale Barns Cricket Club
10-2018 - 7-2019
Head of Digital Communications and Social Media
Smart DCC
3-2017 - 9-2018
Digital Manager
United Utilities
In the press

Media appearances

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Education
2005 - 2009
2:1
Loughborough University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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