McKenzie Day, PMP

Initiator
DISC Type : Di

L&D Program Manager at CSG

Atlanta, Georgia, United States

Overview

McKenzie is a Learning & Development Program Manager at CSG, specializing in building technical enablement and credentialing programs. An author for the Association for Talent Development (ATD) and a certified PMP, she holds a Masters degree from Florida State University. Colleagues describe her as organized, learner-centered, and a phenomenal professional.

Outside of work, McKenzie is a self-proclaimed "bonafide bookworm" whose love language is sharing books. She is passionate about reading a wide range of authors and genres, including spooky/mystery books and works by autistic authors. She also draws inspiration from Greek Stoic philosophy.

Unique fact: McKenzie was a national top 10 finalist for the Excellence in Teaching award from the Southern Poverty Law Center.

Personality Overview

Impact-Oriented

Conviction Driven

Risk-Accepting

They respond well to objective pitches but also attach some value to relationships.  They usually prefer to drive the conversation. They measure a product on its merit but can be influenced by strong testimonials.

Topics They Care About

Credentialing Programs
She leads a high-engagement digital badging program at CSG and has authored a publication for ATD on building high-value credentialing programs.
AI in L&D
She actively innovates new workflows in her role using AI and automation tools like ElevenLabs, Copilot, and Power Automate to create learning experiences.
Instructional Design
Her entire career is focused on instructional design, with expertise in tools like Articulate 360, Adobe Captivate, and Camtasia to create engaging technical training.

Media Appearances

McKenzie has no verified media appearances

Work History

6-2025
L&D Program Manager at CSG
10-2022 - 6-2025
Senior Technical Instructional Designer at CSG
9-2021 - 10-2022
Instructional Design Specialist at Capital Group
8-2017 - 7-2021
Head of Department, Educator at Atlanta International School
8-2013 - 7-2017
Community Service Program Manager, Educator at Renaissance College Hong Kong

Education

Master's degree from Florida State University
Bachelor's degree from Florida State University

More Information

Social Presence :

Prographics :

Exp : 13 Location : Atlanta, Georgia, United States Job Level : Middle Designation : L&D Program Manager at CSG
URL has been copied!

Insights For Selling To McKenzie

During A Call Or A Meeting

DO's

  • Look like someone who is on top of their game
  • Focus on the big picture and the strategic value of your product
  • Get them to a point where they are ready to bat for your product internally

DONT's

  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don’t keep repeating the same information, it could make them impatient
  • Don't be unorganized, be prepared for the pitch

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with McKenzie is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from McKenzie

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will McKenzie move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can McKenzie take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And McKenzie

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.