Megan Galvin

Cheerleader
DISC Type : Is

Director - Client Success at Mirakl

New York, New York, United States

Overview

Megan Galvin is a Director of Client Success at Mirakl, focusing on SaaS, technology, and retail. A Cornell MBA graduate, she has extensive experience in P&L ownership and developing long-term growth strategies for major companies like Walmart and Shopbop, where she managed businesses exceeding $100M.

At a previous role, she led her team to achieve 160% year-over-year sales growth.

Personality Overview

Vocal & Expressive

Story-Driven

Listener

Unlike D or C types, they are calm as well as friendly and can give the impression of being more receptive than they actually are.  They are more likely to go for proven solutions. Win-win scenarios can appeal strongly to them.

Topics They Care About

Marketplace Growth
Her career at Mirakl and Walmart is focused on building and scaling marketplace businesses through strategic partnerships and financial planning.
SaaS Customer Success
In her current role, she leads a team responsible for driving customer growth, adoption, and ARR for enterprise SaaS clients.
P&L Management
She has a strong track record of P&L ownership, having managed a $100M business at Walmart and a $240M+ business at Shopbop.

Media Appearances

Megan has no verified media appearances

Work History

8-2021 - 12-2024
Director - Client Success at Mirakl
3-2019 - 2-2022
Director at Walmart
8-2017 - 3-2019
Senior Manager at Walmart
1-2015 - 8-2017
Senior Instock Manager at Shopbop | East Dane
12-2012 - 1-2015
Business Development Manager at Pernod Ricard

Education

2010 - 2012
Master of Business Administration - MBA from Cornell University
B.A. from Colgate University

More Information

Social Presence :

Prographics :

Exp : 13 Location : New York, New York, United States Job Level : N/A Designation : Director - Client Success at Mirakl
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Insights For Selling To Megan

During A Call Or A Meeting

DO's

  • Take time to make them feel comfortable before getting to the main pitch
  • Use testimonials, case studies to show them why it is a low-risk, high-value decision
  • Show genuine interest in solving their problems

DONT's

  • Don’t ask too many questions that sound too dry and objective
  • Don’t get into excessive details unless prompted
  • Avoid unnecessary confrontation if it arises incidentally

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Megan is

  • Relationship and rapport play a major role, followed by low risk and the presence of proof points.
  • Will you ever get a clear answer from Megan

  • They are diplomatic when the need arises; they hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Megan move?

  • They can take their time to reach decisions, even while they stay engaged and friendly.
  • Can Megan take some risk or not?

  • They are unlikely to take many risks.

You And Megan

Personality Compatibility


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