MICHAEL GUERRIERI in

MICHAEL GUERRIERI

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RVP Sales East at Cyara
📍 Chicago, Illinois, United States

Michael is a senior sales executive with over 20 years of global experience managing P&Ls from $10M to over $100M, consistently achieving double-digit growth. An MBA graduate from the University of Chicago, he specializes in building high-performing sales organizations and expanding into emerging markets. People who have worked with him describe him as strategic, tenacious, highly intelligent, and intuitive.

Based in the Chicago area, Michael is an alumnus of both the University of Chicago and Michigan State University. His professional network and career have been centered around major US business hubs, reflecting a deep connection to both the Midwest and broader national markets.

He has a core competency in leveraging artificial intelligence to address challenges in human interaction and emotional intelligence within business contexts.

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Experience
29 Years
Current Role
RVP Sales East
Location
Chicago, Illinois, United States
Personality Overview

How MICHAEL shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics MICHAEL cares about

Customer Experience (CX)
His recent role at Cyara, a leading CX Assurance platform, and posts about CX transformation highlight his focus on improving the customer journey.
AI in Contact Centers
Previous roles at Cogito and Thrio involved leveraging AI to enhance emotional intelligence and automate processes in contact centers (CCaaS).
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Career

Work history

8-2021 - 3-2023
RVP Sales East
Cyara
5-2021 - 8-2021
Acting Vice President of Sales
Thrio, Inc.
1-2020 - 5-2021
VP Sales, Financial Services & Emerging Markets
Cogito Corp
4-2016 - 1-2020
Vice President of Sales
LiveVox
12-2012 - 4-2016
Director Major Accounts
NICE Systems
In the press

Media appearances

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Education
2001 - 2005
MBA
University of Chicago
9-1988 - 12-1992
BS
Michigan State University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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