MICHAEL GUERRIERI

Commander
DISC Type : D

RVP Sales East at Cyara

Chicago, Illinois, United States

Overview

Michael is a senior sales executive with over 20 years of global experience managing P&Ls from $10M to over $100M, consistently achieving double-digit growth. An MBA graduate from the University of Chicago, he specializes in building high-performing sales organizations and expanding into emerging markets. People who have worked with him describe him as strategic, tenacious, highly intelligent, and intuitive.

Based in the Chicago area, Michael is an alumnus of both the University of Chicago and Michigan State University. His professional network and career have been centered around major US business hubs, reflecting a deep connection to both the Midwest and broader national markets.

He has a core competency in leveraging artificial intelligence to address challenges in human interaction and emotional intelligence within business contexts.

Personality Overview

Impact-Driven

Very Quick

Decisive

They are less concerned about the product and more about its potential impact.  They do not care very much about building rapport or relationships. They prefer to move quickly, and expect the same from others.

Topics They Care About

Customer Experience (CX)
His recent role at Cyara, a leading CX Assurance platform, and posts about CX transformation highlight his focus on improving the customer journey.
AI in Contact Centers
Previous roles at Cogito and Thrio involved leveraging AI to enhance emotional intelligence and automate processes in contact centers (CCaaS).
Emerging Market Growth
His profile headline emphasizes a focus on establishing a "Global Presence in Emerging Markets, " indicating a key professional interest in international expansion.

Media Appearances

MICHAEL has no verified media appearances

Work History

8-2021 - 3-2023
RVP Sales East at Cyara
5-2021 - 8-2021
Acting Vice President of Sales at Thrio, Inc.
1-2020 - 5-2021
VP Sales, Financial Services & Emerging Markets at Cogito Corp
4-2016 - 1-2020
Vice President of Sales at LiveVox
12-2012 - 4-2016
Director Major Accounts at NICE Systems

Education

2001 - 2005
MBA from University of Chicago
9-1988 - 12-1992
BS from Michigan State University

More Information

Social Presence :

Prographics :

Exp : 29 Location : Chicago, Illinois, United States Job Level : N/A Designation : RVP Sales East at Cyara
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Insights For Selling To MICHAEL

During A Call Or A Meeting

DO's

  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Refer to testimonials from well-known industry leaders
  • Be respectful but crisp

DONT's

  • Don’t take too much time in sending them information if they ask for any
  • Do not back off when challenged, respond with a confident, objective answer instead
  • Avoid being too verbose

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with MICHAEL is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from MICHAEL

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will MICHAEL move?

  • If convinced, they can reach decisions quite fast.
  • Can MICHAEL take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And MICHAEL

Personality Compatibility


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