Michael Jordan

Questioner
DISC Type : c

Head of Integration Delivery at Metcash

Sydney, New South Wales, Australia

Overview

Michael Jordan is the Head of Integration Delivery at Metcash, leading complex digital transformation projects. With a background as a Director at Deloitte Consulting and a Bachelor of Business Information Systems, he specializes in re-platforming core legacy systems and migrating workloads to the cloud. He is currently spearheading Metcashs multi-year Project Horizon initiative.

Describing himself as friendly, collaborative, and driven, Michael is a leader focused on operational efficiency and teamwork. Based in Sydney, he has a history of building and managing high-performing teams in both consulting and corporate environments, starting his career as a software engineer before moving into leadership.

He successfully de-risked a major digital transformation by replacing nearly 20 separate monitoring tools with a single, core observability platform.

Personality Overview

Price-Sensitive

Not Easily Convinced

Cautious & Analytical

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They prefer to do thorough analysis of any situation. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Digital Transformation
He is leading Metcash's 'Project Horizon', a multi-year program to re-platform core systems onto Microsoft Dynamics 365 and Azure cloud tools.
IT Observability
He is a public advocate for observability, having shared Metcash's journey with Dynatrace to gain visibility and insight across the company's environment.
Workflow Automation
He is exploring automation to improve efficiency, using tools like Red Hat Ansible to automate the early stages of IT troubleshooting.

Media Appearances

Michael has no verified media appearances

Work History

11-2021
Head of Integration Delivery at Metcash
3-2018 - 11-2021
Core Business Operations - Business Engineering | Director at Deloitte Consulting
1-2013 - 3-2018
Delivery, Team and Operations Lead | Manager at Suncorp Group
11-2011 - 12-2012
Software Engineer at Suncorp Group

Education

Bachelor of Business Information Systems from University of Wollongong

More Information

Social Presence :

Prographics :

Exp : 14 Location : Sydney, New South Wales, Australia Job Level : Mid-senior Designation : Head of Integration Delivery at Metcash
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Insights For Selling To Michael

During A Call Or A Meeting

DO's

  • Share as much information as possible regarding your product
  • Tell them that you will come back if you don’t have a good answer for a question
  • Keep some extra margin in hand as they will likely negotiate the pricing

DONT's

  • Don’t try to be too friendly or informal with them
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michael is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Michael

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Michael move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Michael take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Michael

Personality Compatibility


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