Michael Miller

Evaluator
DISC Type : dcs

Chief Executive, Commercial and Personal Injury Insurance at Suncorp Group

Greater Sydney Area, Australia

Overview

Michael Miller is the Chief Executive for Commercial and Personal Injury Insurance at Suncorp Group, where he has held various senior leadership roles since 2008. His expertise spans commercial insurance, workers compensation, and claims management. He holds a Bachelor of Commerce from the University of Queensland.

His career at Suncorp is marked by a rare progression through leadership of both claims and finance, having served as CFO for Insurance and as Executive General Manager across multiple claims divisions.

Personality Overview

Thorough Evaluator

Quality Focused

Hard To Convince

They are not very likely to become strong advocates of your product or service  They focus on the results, but can still be quite procedural and analytical about how to get there They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical

Topics They Care About

Commercial Insurance
Leads Suncorp's commercial insurance business, including the Vero brand, which protects businesses across Australia through the broker and intermediated market.
Claims Management
Has extensive experience leading Suncorp's claims functions, previously managing teams of over 2, 500 people across motor, property, and personal injury lines.
Broker Relationships
His division is responsible for a significant portfolio of intermediated insurance, highlighting the importance of strong partnerships with brokers.

Media Appearances

Michael Miller, Suncorp Group Ltd: Profile and Biography - Bloomberg Markets. Featured in Bloomberg

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Michael Miller | Suncorp Group. Featured in Suncorp Group – Leadership Profile

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Work History

9-2023
Chief Executive, Commercial and Personal Injury Insurance at Suncorp Group
10-2021 - 10-2023
Executive General Manager Commercial and Intermediated Insurance at Suncorp Group
10-2020 - 11-2021
Executive General Manager Personal Injury Claims at Suncorp Group
1-2019 - 10-2020
Executive General Manager Motor, Property and Specialty Claims at Suncorp Group
6-2017 - 12-2018
CFO Insurance and Operations at Suncorp Group

Education

Bachelor of Commerce from University of Queensland

More Information

Social Presence :

Prographics :

Exp : 32 Location : Greater Sydney Area, Australia Job Level : N/A Designation : Chief Executive, Commercial and Personal Injury Insurance at Suncorp Group
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Insights For Selling To Michael

During A Call Or A Meeting

DO's

  • Showcase your competitive superiority clearly when possible or address it at the minimum
  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.
  • Showcase how you can impact results but also make sure that you share detailed information too

DONT's

  • Avoid making strong statements, instead invite them to agree with you by asking them questions
  • Don’t focus on relationship, focus purely on the merit of your product
  • Avoid too much small talk, just a few formal pleasantries should be fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michael is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Michael

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Michael move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Michael take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Michael

Personality Compatibility


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