Michelangelo Di Paolo

Questioner
DISC Type : c

Vice President, Customer Experience Management at Mutual of America Financial Group

Garden City, New York, United States

Overview

Michelangelo has no verified overview

Personality Overview

Cautious & Analytical

Value Seeker

Not Easily Convinced

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  They are more likely than others to negotiate on pricing and terms. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Michelangelo has no verified topics they care about

Media Appearances

Michelangelo has no verified media appearances

Work History

1-2024
Vice President, Customer Experience Management at Mutual of America Financial Group
10-2018 - 1-2024
Second Vice President, Customer Experience Management at Mutual of America Financial Group
10-2017 - 10-2018
Assistant Vice President, Marketing Sciences : Consumer Journey Insights & New Product Development at MetLife
12-2013 - 10-2017
Director, Consumer Journey Insights & New Product Development at MetLife
3-2012 - 11-2013
Associate Director, User Experience for Wealth Management Americas (WMA) at UBS Wealth Management Americas

Education

Education details unavailable from Adaptive Path Service Experience Design Intensive
2017 - 2017
Design Thinking - Innovation of Products and Services from MIT Sloan School of Management

More Information

Social Presence :

Prographics :

Exp : 21 Location : Garden City, New York, United States Job Level : Senior Designation : Vice President, Customer Experience Management at Mutual of America Financial Group
URL has been copied!

Insights For Selling To Michelangelo

During A Call Or A Meeting

DO's

  • If you have a lower priced product compared to the competition, call out the same
  • Back up any claims with data and numbers
  • Emphasize on objective proof of ROI, help them do a thorough evaluation

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michelangelo is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Michelangelo

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Michelangelo move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Michelangelo take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Michelangelo

Personality Compatibility


Other Mutual of America Financial Group Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.