Michelle Cross Smith

Initiator
DISC Type : Di

Director of Learning & Enablement at MNTN

Greater Philadelphia, United States

Overview

Michelle has no verified overview

Personality Overview

Friendly Challenger

Conviction Driven

Confident

They respond well to objective pitches but also attach some value to relationships.  They don’t mind taking a stand if they believe in something. They measure a product on its merit but can be influenced by strong testimonials.

Topics They Care About

Michelle has no verified topics they care about

Media Appearances

Michelle has no verified media appearances

Work History

12-2025 - 5-2026
Director of Learning & Enablement at MNTN
7-2024 - 12-2025
Senior Learning Experience Designer at MNTN
5-2023 - 7-2024
Learning Experience Designer at MNTN
6-2021 - 2-2023
LX Designer - LMS Administrator at AdRoll, a division of NextRoll
6-2020 - 6-2021
Learning Experience Designer at MATC Group Inc

Education

2017 - 2019
MSIT from Commonwealth University-Bloomsburg
2004 - 2006
Bachelor of Arts (B.A.) from Temple University

More Information

Social Presence :

Prographics :

Exp : 6 Location : Greater Philadelphia, United States Job Level : N/A Designation : Director of Learning & Enablement at MNTN
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Insights For Selling To Michelle

During A Call Or A Meeting

DO's

  • Keep your pitch focused on the impact but insert some anecdotes into it
  • Clearly address the competitive aspects
  • Focus on the big picture and the strategic value of your product

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t keep repeating the same information, it could make them impatient
  • Don’t be very informal even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michelle is

  • Product value plays a big role, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Michelle

  • If they do not firmly believe in you, they will refuse without hesitation.

Insights For Deal Planning

    How fast (or slow) will Michelle move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Michelle take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Michelle

Personality Compatibility


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