Michelle Pascoe is the Founder & CEO of Optimum Operating Procedures and Services, with over 30 years of experience elevating leadership and customer service in the hospitality, gaming, and tourism industries. A Certified Speaking Professional and author, people often describe her as a "wealth of knowledge" and a "true thought leader. "
Outside of her professional endeavors, Michelle draws from her experiences as a mother and grandmother. She was raised on a turkey farm in rural New South Wales and educated at a small bush school, where she learned the value of teamwork from a very early age.
Unique fact: Michelle leverages her unique upbringing in a keynote presentation titled "The Art of Talking Turkey, " which focuses on effective communication within multigenerational teams.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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