Michelle Smith

Enthusiast
DISC Type : i

Sr. Strategic Planning & Programs Manager at Sinch

Denver Metropolitan Area, United States

Overview

Michelle is a Senior Strategic Planning & Programs Manager at Sinch, specializing in sales operations and opportunity management. With a 15-year tenure that began as an Executive Assistant, she has grown through multiple acquisitions into a key strategic role. She holds an Associate of Arts and Sciences degree from Grand Rapids Community College.

Outside of her professional life, Michelle identifies as a wife, a mother to her son, and a dog mom. Her personal interests include being a music lover and an enthusiastic fan of the Colorado Avalanche hockey team. She also notes that she is a follower of Jesus.

She has impressively been with the same company for 15 years, advancing from an Executive Assistant to a Senior Manager through various acquisitions.

Personality Overview

Story Driven

Consensus Focused

Non-Confrontational

They are more about building relationships than just cutting deals.  Unlike D or C types, they are convinced more by stories and testimonials. They are generally friendly, so be careful when relying on their word.

Topics They Care About

Strategic Program Management
Her role focuses on aligning cross-functional teams and driving key initiatives to support broader business goals, collaborating closely with multiple departments for strategic cohesion.
Sales Operations
She has a proven track record in this area, having previously served as the Director of Sales Operations at both Sinch and Inteliquent.
Career Growth
She shared a post celebrating her 15-year journey with her company, highlighting her growth from an Executive Assistant to a senior leader through change and acquisitions.

Media Appearances

Michelle has no verified media appearances

Work History

9-2025
Sr. Strategic Planning & Programs Manager at Sinch
12-2021 - 9-2025
Director of Sales Operations at Sinch
2-2021 - 12-2021
Director of Sales Operations at Inteliquent, A Sinch Company
1-2018 - 2-2021
Sales Operations at Inteliquent, A Sinch Company
7-2017 - 1-2018
Project Manager at Inteliquent, A Sinch Company

Education

Associate of Arts and Sciences - AAS from Grand Rapids Community College

More Information

Social Presence :

Prographics :

Exp : 19 Location : Denver Metropolitan Area, United States Job Level : Middle Designation : Sr. Strategic Planning & Programs Manager at Sinch
URL has been copied!

Insights For Selling To Michelle

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Refer to interesting customer testimonials and stress on great customer experience
  • Invite them for a lunch or a drink/coffee

DONT's

  • Avoid overloading them with too much information
  • Don’t be too formal with them, they trust informality more
  • Don’t be excessively objective, be like a storyteller with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michelle is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Michelle

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Michelle move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Michelle take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Michelle

Personality Compatibility


Other Sinch Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.