Michelle Whitaker in

Michelle Whitaker

Enthusiast · DISC type i
Head of Metering - Customer Services at Thames Water
📍 Swindon, England, United Kingdom

Michelle Whitaker is a seasoned leader with over 20 years of experience in the water industry, currently serving as the Head of Metering at Thames Water. She specializes in leading large operational teams, driving business transformation, and implementing change. She is an alumna of Highworth Warneford School.

Michelle is passionate about continuous business improvement, fostering innovation within her sector, and championing the development of her team members. She actively seeks out new technologies and methodologies to enhance operational efficiency and customer service.

She has served as an industry expert and judge for "Water Dragons, " an innovation competition focused on the water sector.

Read the full overview →
Experience
14 Years
Current Role
Head of Metering - Customer Services
Job Level
Mid-senior
Location
Swindon, England, United Kingdom
Personality Overview

How Michelle shows up

Story Driven
Non-Confrontational
Consensus Focused

They are more about building relationships than just cutting deals. Unlike D or C types, they are convinced more by stories and testimonials. They are generally friendly, so be careful when relying on their word.

Priorities

Topics Michelle cares about

Water Industry Innovation
Actively involved in industry innovation, including serving as a judge for the "Water Dragons" competition to find new water sector technologies.
Business Transformation
Her speaker profiles highlight extensive experience in leading business transformation and change management within large operational teams.
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Career

Work history

2-2018
Head of Metering - Customer Services
Thames Water
9-2015 - 1-2018
Metering Business Design Lead SAP IS-U System Implementation
Thames Water
8-2011 - 8-2015
Business Analyst
Thames Water
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1978 - 1983
Education details unavailable
Highworth Warneford School
Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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