Michelle Whitaker in

Michelle Whitaker

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Head of Metering - Customer Services at Thames Water
📍 Swindon, England, United Kingdom

Michelle Whitaker is a seasoned leader with over 20 years of experience in the water industry, currently serving as the Head of Metering at Thames Water. She specializes in leading large operational teams, driving business transformation, and implementing change. She is an alumna of Highworth Warneford School.

Michelle is passionate about continuous business improvement, fostering innovation within her sector, and championing the development of her team members. She actively seeks out new technologies and methodologies to enhance operational efficiency and customer service.

She has served as an industry expert and judge for "Water Dragons, " an innovation competition focused on the water sector.

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Experience
14 Years
Current Role
Head of Metering - Customer Services
Job Level
Mid-senior
Location
Swindon, England, United Kingdom
Personality Overview

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Decision Approach
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Priorities

Topics Michelle cares about

Water Industry Innovation
Actively involved in industry innovation, including serving as a judge for the "Water Dragons" competition to find new water sector technologies.
Business Transformation
Her speaker profiles highlight extensive experience in leading business transformation and change management within large operational teams.
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Career

Work history

2-2018
Head of Metering - Customer Services
Thames Water
9-2015 - 1-2018
Metering Business Design Lead SAP IS-U System Implementation
Thames Water
8-2011 - 8-2015
Business Analyst
Thames Water
In the press

Media appearances

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Education
1978 - 1983
Education details unavailable
Highworth Warneford School
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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