Miranda Nguyen

Galvanizer
DISC Type : Id

Customer Experience Support Co-op at Victrex

Bethlehem, Pennsylvania, United States

Overview

Miranda is a marketing and business analytics professional who leverages data-driven strategies to create effective campaigns. A graduate of Drexel Universitys LeBow College of Business, she has a background in enhancing customer experiences using CRM systems and market analysis. People who have worked with her note her unique ability to both take direction and lead.

Outside of her corporate roles, Miranda is an entrepreneur, having established and managed her own e-commerce business. Her interests suggest a passion for the branding and marketing strategies of major global companies like The Estée Lauder Companies and the LEGO Group, indicating a keen eye for creative and impactful brand storytelling.

She established and operated her own e-commerce small business, managing everything from online transactions to in-person market events.

Personality Overview

Socially Adept

Trusting

People-Oriented

They are charming and have the ability to align others behind their decisions.  They are more likely to be open to unproven but exciting technologies. If they come to believe in your value proposition, they will be your champion.

Topics They Care About

Data-Driven Marketing
Her experience involves using market segmentation and analysis of user data to identify trends and target potential clients.
Customer Experience
She has professional experience in roles focused on customer support, proactive engagement, and ensuring client success and satisfaction.
E-commerce Entrepreneurship
As a small business owner, she established and maintained an e-commerce presence, optimizing product listings and managing online transactions.

Media Appearances

Miranda has no verified media appearances

Work History

9-2022 - 3-2023
Customer Experience Support Co-op at Victrex
9-2021 - 3-2022
Small Business Operations Assistant at Kids Holiday Shoppes
3-2021
Social Media and Marketing Coordinator at Veracity Studios
9-2020 - 3-2021
Marketing Coordinator at JPG Photo & Video
3-2020
Small Business Owner at Randoms By Randy

Education

2019 - 2024
Bachelor's of Science and Business Administration from Drexel University's LeBow College of Business

More Information

Social Presence :

Prographics :

Exp : 2 Location : Bethlehem, Pennsylvania, United States Job Level : Junior Designation : Customer Experience Support Co-op at Victrex
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Insights For Selling To Miranda

During A Call Or A Meeting

DO's

  • Focus on building a relationship, it can play a key role in their decision making
  • Help them weigh the risks by sharing how others made similar decisions
  • Find ways to push them a little if they don’t start giving a clear yes or no in due course

DONT's

  • Do not come across as negative or non-supportive, work with them as a partner
  • Don’t hesitate from asking questions, but take a friendly and warm approach
  • Do not look like someone who doesn’t know what they are talking about

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Miranda is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Miranda

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Miranda move?

  • If you earn their trust and they develop faith in the product, they can make decisions quickly.
  • Can Miranda take some risk or not?

  • They can take risks if necessary.

You And Miranda

Personality Compatibility


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