Mukesh Bhowar

Examiner
DISC Type : cs

Information Technology Specialist at Orange Business

Mumbai, Maharashtra, India

Overview

Mukesh is an IT Service Management Subject Matter Expert with extensive experience in unified communications and voice operations for global enterprises. Holding a Bachelor of Science, he is certified in ITIL, AWS Cloud Practitioner, and multiple Microsoft Azure domains, including AI and Security, demonstrating a commitment to continuous learning in enterprise technology.

Personality Overview

Unexpressive

Late Adopter

Overcautious

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  They do not like taking risks at all and go for proven options in the end. The only way to convince them is by showing them examples and ample proof.

Topics They Care About

IT Service Management
Holds an ITIL certification and has deep experience in incident, change, and problem management for global voice infrastructure as a Subject Matter Expert.
Unified Communications
His career includes years of specialized, in-depth experience supporting and administering enterprise voice systems, particularly with Avaya technologies.
Cloud Upskilling
Recently earned several key certifications, including AWS Certified Cloud Practitioner and Microsoft Azure fundamentals for AI, Security, and Core services.

Media Appearances

Mukesh has no verified media appearances

Work History

8-2008 - 11-2025
Information Technology Specialist at Orange Business
8-2006 - 8-2008
Software Engineer at Avaya India Pvt. Ltd. – Pune, India
8-2005 - 8-2006
Senior Telecom Executive at Adventity BPO Pvt. Ltd
8-2000 - 8-2005
Customer Support Engineer at Datacom Products (I) Pvt. Ltd

Education

6-2000 - 6-2003
Bachelor of Science - BS from Sikkim Manipal University - Distance Education

More Information

Social Presence :

Prographics :

Exp : 25 Location : Mumbai, Maharashtra, India Job Level : N/A Designation : Information Technology Specialist at Orange Business
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Insights For Selling To Mukesh

During A Call Or A Meeting

DO's

  • Ask them which other stakeholders would be important for this purchase decision
  • Be firm in your communication and stay in control
  • Expect them to be vague in response to your questions, ask firmly and pointedly

DONT's

  • Don't rely on relationship building even if they act pleasantly
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't use phrases like 'do not worry', 'i promise' etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mukesh is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Mukesh

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Mukesh move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Mukesh take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Mukesh

Personality Compatibility


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