Nadia Lujano

Critic
DISC Type : C

Subdirectora de Soluciones Financieras at Scotiabank

Mexico City, Mexico

Overview

Nadia Lujano is a Subdirector of Financial Solutions at Scotiabank, specializing in digital transformation, strategy, and agile methodologies. She excels in optimizing collection processes and product development, with a Masters in Digital Transformation.

Nadia is committed to diversity, equity, and inclusion, actively promoting safe and discrimination-free workspaces. She also celebrates important events like Día del Niño with her team.

She recently obtained a "Liderazgo Transformador" certificate from the Project Management Institute.

Personality Overview

Objective Thinker

Critic

Information Seeker

Unless the value is proven by data, they are unlikely to value fancy features.  It is very likely that they will negotiate pricing or other important terms. They enjoy working alone and do not rely on others very often.

Topics They Care About

Digital Transformation
Nadia has designed and executed digital transformation initiatives for collections and recovery channels at Citibanamex and has a Master's in Digital Transformation.
Financial Collections Strategy
Her roles at Scotiabank and Citibanamex involve analyzing KPIs and implementing effective strategies for portfolio recovery and debt collection.
Agile Product Development
She has experience managing high-performance multidisciplinary teams for project execution and is a Product Owner in captation products.

Media Appearances

Nadia has no verified media appearances

Work History

3-2023 - 7-2025
Subdirectora de Soluciones Financieras at Scotiabank
12-2020 - 3-2023
Gerente de Transformación Digital at Citibanamex
4-2008 - 6-2020
Gerente de Productos de Captación | Product Owner at Banco Azteca

Education

7-2022 - 3-2023
Master en Transformación Digital from EUDE Business School
1994 - 1998
Lic Administración Industrial from Unidad Profesional Interdisciplinaria de Ingeniería y Ciencias Sociales y Administrativas

More Information

Social Presence :

Prographics :

Exp : 16 Location : Mexico City, Mexico Job Level : N/A Designation : Subdirectora de Soluciones Financieras at Scotiabank
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Insights For Selling To Nadia

During A Call Or A Meeting

DO's

  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories
  • Be formal and objective, they will appreciate it more
  • Don’t forget to mention how you compare to competition on both features and pricing

DONT's

  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Do not use very emotional or colorful language
  • Don’t try to give too many examples of other users, they like to make their own decisions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nadia is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Nadia

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Nadia move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Nadia take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Nadia

Personality Compatibility


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