Natalie Cramer

Inquirer
DISC Type : cd

Senior Customer Success Manager at Pendo.io

Dallas-Fort Worth Metroplex, United States

Overview

Natalie has no verified overview

Personality Overview

ROI Conscious

Hard To Convince

Demanding

They respond well to confident salespeople.  They don’t always try to control the conversation but neither do they like yielding it fully. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

Natalie has no verified topics they care about

Media Appearances

Natalie has no verified media appearances

Work History

1-2025
Senior Customer Success Manager at Pendo.io
3-2023 - 1-2025
Strategic Customer Success Manager at Monte Carlo
2-2022 - 3-2023
Senior Enterprise Customer Success Manager at AppDynamics
8-2020 - 1-2022
Customer Success Manager at AppDynamics
1-2020 - 8-2020
Renewals Account Manager at AppDynamics

Education

2010 - 2014
B.A. Corporate Communications from Baylor University

More Information

Social Presence :

Prographics :

Exp : 11 Location : Dallas-Fort Worth Metroplex, United States Job Level : Middle Designation : Senior Customer Success Manager at Pendo.io
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Insights For Selling To Natalie

During A Call Or A Meeting

DO's

  • Highlight the competitive differentiation of your product
  • Be crisp while making the pitch
  • Make sure that they have the necessary authority, they could present false stature sometimes

DONT's

  • Don’t try to be an alpha salesperson, give them equal space
  • Don't try too hard to get friendly, let it happen with time
  • Don’t expect them to change their mind quickly if they say no once

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Natalie is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Natalie

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Natalie move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Natalie take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Natalie

Personality Compatibility


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