Nathália Osles is an Ombudsman at Sabesp with deep expertise in consumer legislation and banking sector regulations. Holding an MBA from FEA USP, her career has focused on managing high-friction communication channels like BACEN and PROCON, with previous experience at PagBank PagSeguro and Moip.
She is passionate about the human element in technology and customer support, believing that understanding people is the most critical part of any organization. Nathália is driven by a desire to connect with others and finds motivation in exceeding expectations.
Her personal motto is: "O brilho no olhar e a paixão por superar expectativas, é o que me move" (The sparkle in the eye and the passion to exceed expectations is what moves me).
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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