Nathália Osles is an Ombudsman at Sabesp with deep expertise in consumer legislation and banking sector regulations. Holding an MBA from FEA USP, her career has focused on managing high-friction communication channels like BACEN and PROCON, with previous experience at PagBank PagSeguro and Moip.
She is passionate about the human element in technology and customer support, believing that understanding people is the most critical part of any organization. Nathália is driven by a desire to connect with others and finds motivation in exceeding expectations.
Her personal motto is: "O brilho no olhar e a paixão por superar expectativas, é o que me move" (The sparkle in the eye and the passion to exceed expectations is what moves me).
Read the full overview →They are quite likely to negotiate on pricing or other key terms. They don’t appreciate bells and whistles unless backed by data. They like to do things independently and don’t look for support from others.
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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