Fabio Soares De Souza

Judge
DISC Type : Dc

Especialista em Transformaçao Digital at Sabesp

São Paulo, Brazil

Overview

Fabio is a Digital Transformation Specialist at Sabesp, driven to develop digital solutions that provide exceptional customer experiences. He has a background in coordinating customer experience, digital channels, and operations, translating user needs into fluid and scalable digital journeys. He recently completed a specialization in Leadership at FAAP.

Outside of work, Fabio is passionate about continuous learning and personal development, having completed two degrees and four specializations. He enjoys reading about effective communication and leadership strategies, such as the format used in Ted Talks, to apply to his own professional growth.

He has earned two degrees and four specializations, underscoring his deep commitment to education and knowledge.

Personality Overview

Fast But Wary

Objective Thinker

Demanding

They are not always relationship oriented.  They take a lot of pride in personal achievements. They respond well to strong and respectful communication.

Topics They Care About

Digital Transformation
His current role is Digital Transformation Specialist and his passion is accelerating digital innovation in channels, products, and services.
Customer Journey
He focuses on translating user needs into fluid, integrated digital journeys, a key part of his experience at Caixa Residencial.
Leadership Development
He is pursuing a postgraduate specialization in Leadership at FAAP and reads about applying communication formats like Ted Talks to leadership.

Media Appearances

Fabio has no verified media appearances

Work History

9-2025
Especialista em Transformaçao Digital at Sabesp
11-2024 - 8-2025
Coordenador de Experiência do Cliente, Treinamento e Comunicação at Caixa Residencial
6-2023 - 11-2024
Coordenador de Operações e Canais Digitais at Caixa Residencial
1-2022 - 5-2023
Coordenador de Recursos Humanos at Caixa Residencial
1-2021 - 1-2022
Supervisor de Serviços Comerciais at Tokio Marine Seguradora

Education

7-2025 - 12-2026
Pós-graduação Lato Sensu - Especialização LIDERANÇA from FAAP - Fundação Armando Alvares Penteado
1-2024 - 6-2025
Pós-graduação Lato Sensu - MBA from Universidade Paulista

More Information

Social Presence :

Prographics :

Exp : 22 Location : São Paulo, Brazil Job Level : N/A Designation : Especialista em Transformaçao Digital at Sabesp
URL has been copied!

Insights For Selling To Fabio

During A Call Or A Meeting

DO's

  • Hold your ground without indulging in one-upmanship
  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Make sure that you circle back fast on any action items, it wins their trust

DONT's

  • Don't try too hard to forge relationships with them
  • Don’t take too much time in sending them information if they ask for any
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Fabio is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Fabio

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will Fabio move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Fabio take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Fabio

Personality Compatibility


Other Sabesp Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.