Naveen Dhar

Questioner
DISC Type : c

Sr. Director (Insurance Industry Advisor) at Microsoft

United States

Overview

Naveen Dhar is a Senior Director at Microsoft, where he serves as an Insurance Industry Advisor, helping organizations drive transformation using technology. His career includes leadership roles at Allstate and consulting with Ernst & Young. Colleagues describe him as engaging, sincere, and adept at applying technology to solve complex business challenges.

In a recent Business Insurance magazine interview, he highlighted that generative AIs best use is to augment human capabilities in the insurance sector, not replace them.

Personality Overview

Systematic

Cautious & Analytical

Not Easily Convinced

They prefer to fully evaluate every situation.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. It is quite likely of them to ask for pricing or other concessions.

Topics They Care About

AI in Insurance
He frequently speaks and gives interviews on leveraging AI for business value, particularly in transforming underwriting, risk assessment, and claims processing for better efficiency.
Business Transformation
His professional focus is advising executives on using technology to drive innovation and transformation, drawing from his experience in IT strategy and delivery at major firms.
Industry Networking
Actively attends and speaks at major conferences like InsureTech Connect and Insurance Business Future Fest to connect with customers, partners, and industry leaders.

Media Appearances

Naveen Dhar, Author at Microsoft Industry Blogs. Featured in Microsoft Industry Blogs

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Microsoft's Naveen Dhar on why some insurers are slower than others at adopting AI at scale. Featured in Insurance Business Magazine

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Work History

4-2013
Sr. Director (Insurance Industry Advisor) at Microsoft
2-2005 - 4-2013
Director at Allstate
3-1997 - 2-2005
Sr. Manager at Ernst & Young USA & Cap Gemini

Education

Master of Business Administration - MBA from Lake Forest Graduate School of Management
Bachelor of Engineering - BE from National Institute of Technology Karnataka

More Information

Social Presence :

Prographics :

Exp : 28 Location : United States Job Level : Senior Designation : Sr. Director (Insurance Industry Advisor) at Microsoft
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Insights For Selling To Naveen

During A Call Or A Meeting

DO's

  • Emphasise more on facts and measurable benefits
  • Keep some extra margin in hand as they will likely negotiate the pricing
  • Emphasize on objective proof of ROI, help them do a thorough evaluation

DONT's

  • Avoid rushing them, be polite and patient
  • Don’t overhype the product/pitch, keep it measured
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Naveen is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Naveen

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Naveen move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Naveen take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Naveen

Personality Compatibility


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