Neha Roy

Collaborator
DISC Type : is

Senior Process Associate at Tech Mahindra

Pune, Maharashtra, India

Overview

Neha is a versatile professional with a background in IT service management, customer support, and process association. Her experience at firms like TransUnion and Tech Mahindra highlights a focus on driving high-performing teams and continuous improvement. She holds a Bachelors degree from Tripura Technology and is skilled in system administration and incident resolution.

Outside of her corporate roles, Neha has a strong interest in social causes, specifically working on womens empowerment initiatives. She is proactive about professional development, recently completing a workshop on AI tools to boost productivity. Her personal posts also suggest she deeply values family.

She recently completed an AI Tools Workshop, gaining hands-on exposure to ChatGPT, Grok, and other platforms.

Personality Overview

Good Listener

Consensus Builder

Appreciative

They are more likely to go for proven solutions.  Unlike D or C types, they are calm as well as friendly and can give the impression of being more receptive than they actually are. Win-win scenarios can appeal strongly to them.

Topics They Care About

AI for Productivity
Recently completed a workshop on AI tools like ChatGPT, Canva AI, and Grok to enhance productivity and decision-making.
Continuous Improvement
Her professional headline emphasizes a commitment to "Driving High-Performing Teams & Continuous Improvement. "
IT Service Management
Her role at TransUnion involved on-call administration, server management, and ensuring incident resolution within defined SLAs.

Media Appearances

Neha has no verified media appearances

Work History

1-2026
Senior Process Associate at Tech Mahindra
6-2023
IT Service Management Team at TransUnion
4-2022 - 3-2025
Working at women empowerment at Team Fire 64 MEERUT
1-2023 - 5-2023
Customer Support Representative at ACKO INSURANCE PVT LTD
6-2022 - 12-2022
Admission officer at UNext Learning

Education

2015 - 2019
Bachelor's degree from Tripura Technology

More Information

Social Presence :

Prographics :

Exp : 3 Location : Pune, Maharashtra, India Job Level : N/A Designation : Senior Process Associate at Tech Mahindra
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Insights For Selling To Neha

During A Call Or A Meeting

DO's

  • Show genuine interest in solving their problems
  • Show them how they look good by making this decision
  • When asking them questions, sound relatable and informal

DONT's

  • Don’t give the impression of being unproven or risky
  • Don’t push them to make decisions very fast, let them take their time
  • Avoid unnecessary confrontation if it arises incidentally

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Neha is

  • Relationships can sway their decisions, followed by the low risk and the presence of good evidence.
  • Will you ever get a clear answer from Neha

  • They are diplomatic when needed and rarely say no directly.

Insights For Deal Planning

    How fast (or slow) will Neha move?

  • Even if they are engaged and friendly, they can take their time to make decisions.
  • Can Neha take some risk or not?

  • They probably won’t put a lot at risk.

You And Neha

Personality Compatibility


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