Nexter Rumbaua

Activist
DISC Type : Cd

Training Manager at Sutherland

Central Luzon, Philippines

Overview

Nexter is a Learning & Development Leader at Sutherland who excels in designing data-driven training solutions. He leverages performance analytics to boost employee proficiency, sales conversion, and customer satisfaction. He holds a Lean Six Sigma White Belt Certification and studied Political Science at Saint Louis University.

Outside of his corporate role, Nexter is a life coach and a cultural advocate. He recently completed a course in "Cultivating Cultural Competence and Inclusion, " reflecting a deep interest in personal development, diversity, and social issues.

Unique fact: He publicly identifies as a life coach, showing a passion for guiding personal and professional growth.

Personality Overview

Observative

Value Conscious

Logical And Quick

They don’t always try to control the conversation but neither do they like yielding it fully.  They respond well to confident salespeople. They can be nudged to make faster decisions by offering what they value.

Topics They Care About

Performance Optimization
His career focuses on improving key metrics like sales conversion, customer satisfaction scores, and average handling time through targeted training.
Instructional Design
He designs and deploys multi-channel training programs for large teams, focusing on enhancing specific skills and knowledge.
Data-Driven Strategy
He consistently uses data analysis and performance insights to identify skill gaps and develop effective training interventions.

Media Appearances

Nexter has no verified media appearances

Work History

12-2021 - 11-2023
Training Manager at Sutherland
1-2020 - 12-2021
Associate Manager - Technical Training at Sutherland
2-2015 - 1-2020
Senior Professional/Training Expert at Sutherland
7-2013 - 8-2014
Learning Specialist at Sitel
2-2012 - 7-2013
Coach at Sitel

Education

1999 - 2002
Physical Therapy/Therapist from Pines City Colleges
Political Science and Government from Saint Louis University

More Information

Social Presence :

Prographics :

Exp : 14 Location : Central Luzon, Philippines Job Level : N/A Designation : Training Manager at Sutherland
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Insights For Selling To Nexter

During A Call Or A Meeting

DO's

  • Make sure that you you respond to any queries from them quickly
  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Ask them questions confidently while doing discovery, don’t be apologetic

DONT's

  • Don’t try to be an alpha salesperson, give them equal space
  • Do not give up if they are not convinced, try again with a different approach
  • Avoid repeating yourself or making generalizations

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nexter is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Nexter

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Nexter move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Nexter take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Nexter

Personality Compatibility


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