Nicholas Trueman in

Nicholas Trueman

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Passenger Services Manager at Menzies Aviation
📍 Sydney, New South Wales, Australia

Nicholas Trueman is an accomplished aviation leader, serving as Passenger Services Manager at Menzies Aviation. With a Graduate Certificate in Aviation Management from Griffith University, he excels in driving operational outcomes, managing large teams, and fostering key stakeholder relationships. He is also a speaker at major industry summits.

He received an academic award for the Highest Aggregate Result in Airport Planning and Management.

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Experience
6 Years
Current Role
Passenger Services Manager
Job Level
Middle
Location
Sydney, New South Wales, Australia
Personality Overview

How Nicholas shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Nicholas cares about

Disruption Handling
He has spoken on panels about transforming how disruption is handled for airlines and passengers, highlighting a key partnership with Uber for Business to streamline the process.
Airline Partnerships
His recent activities involve visiting partners like All Nippon Airways in Tokyo and leading the successful launch of passenger and ramp handling for Air Canada in Sydney.
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Career

Work history

10-2022
Passenger Services Manager
Menzies Aviation
8-2024 - 12-2024
Workforce Delivery Manager - Oceania
Menzies Aviation
10-2021 - 10-2022
Ground Handling Manager
Menzies Aviation
7-2017 - 11-2017
Logistics Allocator
Hanson (HeidelbergCement Group)
12-2014 - 7-2017
Customer Service Consultant
Southern Queensland Tourism
In the press

Media appearances

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Education
2018 - 2018
Graduate Certificate in Aviation Management
Griffith University
2012 - 2017
Bachelor of Business Management
The University of Queensland
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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