Nick Badraun

Visionary
DISC Type : Ds

Director of Customer Experience | E-470 at E-470 Public Highway Authority

Aurora, Colorado, United States

Overview

Nick has no verified overview

Personality Overview

Direct & Assertive

Goal-Oriented

Early Adopter

They might take some time to make their mind up but once they do, they don't change it easily.  They exhibit a rare combination of being result-oriented but patient at the same time. They are very professional in their approach and can weigh multiple perspectives together.

Topics They Care About

Nick has no verified topics they care about

Media Appearances

Nick has no verified media appearances

Work History

1-2025
Director of Customer Experience | E-470 at E-470 Public Highway Authority
4-2024 - 1-2025
Traffic Management Command Center, Roadside Assistance, and Fleet Vehicle Leader | E470 at E-470 Public Highway Authority
6-2023 - 2-2026
General Manager / Chief Operating Officer at XP League Rocky Mountain
1-2021 - 9-2023
Senior Director, Customer Experience and Workforce Management at Comcast
12-2017 - 1-2021
Senior Director, West Division Customer Experience & Care at Comcast

Education

6-2022 - 1-2023
Full Stack Web Development from University of Denver
2010 - 2011
Business from St. Gregory's University

More Information

Social Presence :

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Exp : N/A Location : Aurora, Colorado, United States Job Level : N/A Designation : Director of Customer Experience | E-470 at E-470 Public Highway Authority
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Insights For Selling To Nick

During A Call Or A Meeting

DO's

  • Suggest clear next steps with confidence, don't be vague or hesitant
  • You can spend time on BANT (or other qualification methodology) but keep it to the point
  • Stick to your standard pitch and qualifying script, don't try to wing it

DONT's

  • Don't go over them unless you are left with no other option
  • Don't get into pricing discussions early on, steer conversation towards proven results
  • Don't shy away from asking hard questions, but be extra polite

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nick is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Nick

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Nick move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Nick take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Nick

Personality Compatibility


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