Nishma Shah

Go-getter
DISC Type : d

Director of Engineering, EU Expansion & Product Integrity at Monzo Bank

London, England, United Kingdom

Overview

Nishma is a seasoned Engineering Director at Monzo, leading EU expansion and product integrity. An alumna of Carnegie Mellon, she has an 18-year track record at Meta, Amazon, and Google, specializing in scaling products in fintech and e-commerce. Colleagues describe her as an empathetic, result-oriented, and excellent leader.

Nishma is passionate about building great teams and products. She has authored articles on emerging technologies and provided guidance for first-time entrepreneurs, showing a keen interest in fostering innovation and sharing knowledge within the tech community. She actively promotes resources for engineering leadership development.

She bootstrapped, launched, and scaled Amazons food delivery service in India, designing a tech stack of over 130 services from scratch.

Personality Overview

Challenger

Vision Oriented

Fast-Paced

They don’t always try to control the conversation but neither do they like yielding it fully.  They respond well to confident salespeople. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

High-Performance Teams
She is speaking at Big Data & AI World 2025 about crafting high-impact teams and consistently emphasizes her passion for building great engineering organizations.
Product Integrity
At Monzo, she owns the company-wide strategy for product integrity and quality, focusing on elevating engineering standards and product reliability.
Scaling Monetization
While at Meta, she led the team that scaled WhatsApp's advertising product, successfully driving over 13x revenue growth.

Media Appearances

Nishma has no verified media appearances

Work History

8-2025
Director of Engineering, EU Expansion & Product Integrity at Monzo Bank
3-2021 - 5-2025
Engineering Leader for WhatsApp Monetization at Meta
1-2019 - 2-2021
Engineering Leader for Amazon's Food delivery business at Amazon
7-2016 - 12-2018
Head of PMO for India Payments at Amazon
6-2014 - 6-2016
Sr. Technical Program Manager, Appstore & Alexa at Amazon

Education

2006 - 2008
MS from Carnegie Mellon University
2010 - 2010
Continuing Studies from Stanford University

More Information

Social Presence :

Prographics :

Exp : 13 Location : London, England, United Kingdom Job Level : Mid-senior Designation : Director of Engineering, EU Expansion & Product Integrity at Monzo Bank
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Insights For Selling To Nishma

During A Call Or A Meeting

DO's

  • Make sure that you you respond to any queries from them quickly
  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Refer to testimonials from others in similar positions

DONT's

  • Do not give up if they are not convinced, try again with a different approach
  • Don’t try to be an alpha salesperson, give them equal space
  • Don't try too hard to get friendly, let it happen with time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nishma is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Nishma

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Nishma move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Nishma take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Nishma

Personality Compatibility


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