Nuno Miguel L.

Critic
DISC Type : C

IT Operations Senior Technician at EDP

Lisboa, Lisbon, Portugal

Overview

Nuno Miguel L. is an IT Operations Senior Technician at EDP, specializing in the Microsoft 365 ecosystem. His expertise covers Exchange, SharePoint, Teams, and Entra ID, focusing on service ownership, platform migration, and information governance for large enterprises. He holds both Microsoft and IBM certifications.

His career highlights a consistent focus on modernizing workplace collaboration tools and ensuring performance, security, and compliance across complex IT environments for major national and international clients.

Unique fact: He holds certifications for both Microsoft and its former competitor, IBM/Lotus Domino, showcasing a deep history in enterprise messaging platforms.

Personality Overview

Precise

Objective Thinker

Negotiator

They enjoy working alone and do not rely on others very often.  They are quite likely to negotiate on pricing or other key terms. They don’t appreciate bells and whistles unless backed by data.

Topics They Care About

Microsoft 365 Ecosystem
As a dedicated specialist, his entire career revolves around managing and modernizing Microsoft 365 environments, including Exchange, SharePoint, Teams, and Azure AD for large organizations.
IT Service Management
His roles consistently involve service ownership, SLA compliance, and leading technical support teams, emphasizing operational excellence and adherence to governance standards.
Cloud Platform Migration
He has direct experience migrating legacy systems to hybrid cloud environments, specifically transforming messaging and collaboration services for major corporate clients.

Media Appearances

Nuno has no verified media appearances

Work History

2-2024
IT Operations Senior Technician at EDP
12-2022 - 1-2024
Director – Modern Workplace at Avanade
9-2019 - 11-2022
Delivery Lead – Device Management Services at FDS Portugal, a DXC Technology Company
11-2017 - 8-2019
Senior System Administrator at Fujitsu Portugal
9-2008 - 10-2017
Enterprise Messaging Administrator – Lotus Domino, Exchange & Office 365 at Logica

Education

1993 - 2001
Information Technology from Escola Secundária São João do Estoril
1989 - 1993
Education details unavailable from Escola Preparatória Professor António Pereira Coutinho

More Information

Social Presence :

Prographics :

Exp : 18 Location : Lisboa, Lisbon, Portugal Job Level : N/A Designation : IT Operations Senior Technician at EDP
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Insights For Selling To Nuno Miguel

During A Call Or A Meeting

DO's

  • Be formal and objective, they will appreciate it more
  • Tell them what ROI they can expect
  • Be ready for penetrating questions and critical examination of your pitch

DONT's

  • Do not use very emotional or colorful language
  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Make extra effort to not seem pushy or confrontational

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nuno Miguel is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Nuno Miguel

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Nuno Miguel move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Nuno Miguel take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Nuno Miguel

Personality Compatibility


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