Olivia Cheng

Questioner
DISC Type : c

Assistant Manager, IT Service Centre at Melco Resorts & Entertainment

Hong Kong SAR

Overview

Olivia has no verified overview

Personality Overview

Value Seeker

Systematic

Cautious & Analytical

They are more likely than others to negotiate on pricing and terms.  They prefer to do thorough analysis of any situation. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Olivia has no verified topics they care about

Media Appearances

Olivia has no verified media appearances

Work History

7-2017
Assistant Manager, IT Service Centre at Melco Resorts & Entertainment
7-2015 - 7-2017
Agent, IT Service Centre at Melco Resorts & Entertainment
1-2015 - 7-2015
IT Support at Cafe Deco
4-2014 - 7-2014
IT Support at Gammon Security and Technology Ltd
4-2009 - 12-2012
Technical Consultant at Equitable Computer Services

Education

2001 - 2003
Master of Science from Ateneo de Manila University
1992 - 1997
Bachelor of Science from De La Salle University

More Information

Social Presence :

Prographics :

Exp : 26 Location : Hong Kong SAR Job Level : Middle Designation : Assistant Manager, IT Service Centre at Melco Resorts & Entertainment
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Insights For Selling To Olivia

During A Call Or A Meeting

DO's

  • Keep some extra margin in hand as they will likely negotiate the pricing
  • Emphasise more on facts and measurable benefits
  • Emphasize on objective proof of ROI, help them do a thorough evaluation

DONT's

  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid rushing them, be polite and patient
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Olivia is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Olivia

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Olivia move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Olivia take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Olivia

Personality Compatibility


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