Olivia P.

Galvanizer
DISC Type : Id

Director, Client Partner at Perficient

Akron, Ohio, United States

Overview

Olivia is a strategic Director and Client Partner at Perficients healthcare division, with over 20 years of consulting experience. A Kent State University graduate, she excels at leading complex engagements and driving long-term client growth. People who have worked with her often describe her as outstanding, passionate, reliable, and organized.

Outside of her formal role, Olivia is passionate about building genuine connections, believing that meeting clients face-to-face is invaluable for lasting relationships. She enjoys business travel and values making memories with loved ones, reflecting a balance between her professional dedication and personal life.

Her career path was not linear; she transitioned from account and client management into project management, a journey she embraces.

Personality Overview

Persuader

Self-Assured

Pragmatic

They are not against taking risks and can make tough decisions when required.
  They prefer to ensure that they are in control of the situation. A combination of speed and relationship gets the best response from them.

Topics They Care About

Healthcare Client Growth
As a Client Partner in the healthcare division, she focuses on driving long-term growth and transformation for key accounts in the B2B and B2C healthcare space.
Building Relationships
She explicitly states she is passionate about building relationships and values face-to-face client meetings to foster strong, lasting connections.
Complex Project Delivery
Specializes in leading complex, multi-stream engagements and has been praised for her outstanding project management and problem-solving skills, always delivering measurable results.

Media Appearances

Olivia has no verified media appearances

Work History

10-2025
Director, Client Partner at Perficient
5-2023 - 10-2025
Senior Project Manager (Experience Design + Healthcare) at Perficient
1-2022 - 5-2023
Account Manager at Perficient
2-2018 - 1-2022
Account Director at akhia communications
1-2013 - 1-2017
John Deere Senior Account Executive at Geometry Global - WPP

Education

1998 - 2002
Bachelor's degree from Kent State University

More Information

Social Presence :

Prographics :

Exp : 20 Location : Akron, Ohio, United States Job Level : Mid-senior Designation : Director, Client Partner at Perficient
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Insights For Selling To Olivia

During A Call Or A Meeting

DO's

  • Find ways to push them a little if they don’t start giving a clear yes or no in due course
  • Talk about other customers and how they have derived value from your product
  • Talk about some of the cool and impressive features of your product

DONT's

  • Don’t be excessively objective, focus on building a story first
  • Don’t rely too much on what they promise, make your own deductions
  • Don’t make promises that are hard to keep

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Olivia is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Olivia

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Olivia move?

  • They can make decisions quickly if they develop trust in you and conviction in the product.
  • Can Olivia take some risk or not?

  • If necessary, they will be ready to take risks.

You And Olivia

Personality Compatibility


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