Olivia Paul

Critic
DISC Type : C

Vice President Human Resources at Citi

Mumbai, Maharashtra, India

Overview

Olivia Paul is the Vice President of Human Resources at Citi, where she functions as a strategic HR partner and advisor. Her expertise spans talent management, learning and development, and employee engagement. She holds an MBA from K J Somaiya Institute of Management and a certification as an Instructional Designer, complementing her unique B. Tech in Biotechnology & Bioinformatics.

Based on her professional certifications and focus areas, Olivia appears to value personal growth and psychological well-being. Her certification in Emotional Resilience suggests an interest in understanding and fostering mental fortitude, which is a key aspect of modern corporate leadership and employee support initiatives.

Unique fact: Before embarking on her extensive HR career, Olivia earned a Bachelor of Technology in Biotechnology and Bioinformatics.

Personality Overview

Critic

ROI Driven

Information Seeker

They are quite likely to negotiate on pricing or other key terms.  They prefer to analyze logically and value objective facts over emotions. They don’t appreciate bells and whistles unless backed by data.

Topics They Care About

Learning & Development
A certified Instructional Designer, she has experience in corporate and sales training, content development, and implementing Learning Management Systems (LMS).
Talent Management
Her roles consistently focus on the full employee lifecycle, from talent acquisition to management, reflecting a core professional passion.
Corporate Culture
Her professional headline emphasizes her role in "Driving Talent, Culture & Business Excellence, " indicating a focus on building strong organizational environments.

Media Appearances

Olivia has no verified media appearances

Work History

1-2024
Vice President Human Resources at Citi
6-2022 - 12-2023
Assistant Vice President Human Resources at Citi
12-2021 - 6-2022
Manager - Learning and Employee Experience at Nium
4-2020 - 12-2021
Manager - HRBP, L&D & Employee Engagement at Tata Play Fiber
11-2017 - 3-2020
Assistant Manager - Corporate HR at Tata Play Fiber

Education

2014 - 2016
Master of Business Administration (M.B.A.) from K J Somaiya Institute of Management
2009 - 2013
Bachelor of Technology - BTech from Padmashree Dr. D Y Patil University, Dept of Biotechnology & Bioinformatics

More Information

Social Presence :

Prographics :

Exp : 11 Location : Mumbai, Maharashtra, India Job Level : Senior Designation : Vice President Human Resources at Citi
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Insights For Selling To Olivia

During A Call Or A Meeting

DO's

  • Be formal and objective, they will appreciate it more
  • Don’t forget to mention how you compare to competition on both features and pricing
  • Be ready to answer many clarity-seeking questions and requests for information

DONT's

  • Don’t try to give too many examples of other users, they like to make their own decisions
  • Don't give superficial answers, they are easily rattled by them
  • Do not use very emotional or colorful language

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Olivia is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Olivia

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Olivia move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Olivia take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Olivia

Personality Compatibility


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