Customer Relationship Management Specialist at Jaidah Group
📍 Canada
Othmane Rhouat is a bilingual Customer Relationship Management Specialist at Jaidah Group with a background in sales and luxury hospitality. He holds specialized degrees in hotel management and is described by colleagues as motivated, professional, and ambitious. His background includes roles at Mondrian Doha and Eagle Hills.
He actively pursues professional development, having recently completed certifications in "Providing Legendary Customer Service" and "Cold Calling".
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Experience
8 Years
Current Role
Customer Relationship Management Specialist
Job Level
Junior
Location
Canada
Personality Overview
How Othmane shows up
Very Quick
Risk-Taker
Strong-Willed
They are not always relationship oriented. They take a lot of pride in personal achievements. They prefer to be the ones controlling the conversation or defining the terms.
Priorities
Topics Othmane cares about
Customer Experience
His career focuses on customer-facing roles, and he holds certifications in "Providing Legendary Customer Service" and "Customer Service Fundamentals for Hospitality".
Hospitality Leadership
With specialized degrees in hospitality and experience as a Front Desk Supervisor, he has a deep understanding of hotel operations and guest services.
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Career
Work history
11-2021
Customer Relationship Management Specialist
Jaidah Group
1-2019 - 9-2021
Front Desk Supervisor
Mondrian Doha
1-2018 - 1-2019
Sales Representative
Eagle Hills UAE
3-2017 - 12-2017
Customer Experience Manager
Dar rhizlane
12-2016 - 3-2017
Agent relation clientèle
Mövenpick Hotels & Resorts
In the press
Media appearances
No media yetWe could not find public media appearances for this person.
Education
2014 - 2016
BTS Fèliere assistant de direction d'hebergement
Institut spécialisé de technologie appliquée hôtelière et touristique de Marrakech
2012 - 2014
DTH Fèliere Hebergement
Institut specialisè de technologie Appliqué hotellerie et tourisme de Mohammedia
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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