Otton A.
Sharpshooter · DISC type CDOtton is a senior technical support manager with over a decade of experience leading global teams for companies like DocuSign and Genesys. He holds an MBA in Cloud Engineering & Architecture and is fluent in Portuguese, English, and Spanish. Colleagues describe him as an excellent engineer with deep technical knowledge and a strong focus on customer service.
He has a proven track record of building and managing world-class technical support teams across Latin America and the United States, consistently improving customer satisfaction and driving operational improvements.
Unique fact: Otton specializes in developing trilingual support teams designed to operate on a global, "Follow the Sun" service model.
Read the full overview →How Otton shows up
They prefer to move quickly, and expect the same from others. They like to stay in control of the negotiation or defining of the terms. They do not care very much about building rapport or relationships.
Topics Otton cares about
Work history
Media appearances
DISC profile (public)
Calculativeness (C)
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
Other DocuSign Employees
Explore more public profiles from related professionals.
More profiles
Discover additional public profiles from our index.
Search more profiles
Looking for someone else? Search here for anyone.