Patricia Almeida in

Patricia Almeida

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Manager | Enablement e Quality at Creditas
📍 São Paulo, São Paulo, Brazil

Patricia Almeida is a Manager of Enablement and Quality at Creditas with over a decade of experience in customer relations, sales, and CX. A graduate of Universidade Paulis, she leads teams focused on insights and process improvement. Colleagues frequently describe her as an inspiring, intelligent, and focused leader.

She manages the "Fora da Curva" campaign at Creditas, an initiative focused on recognizing employee dedication and impact.

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Experience
20 Years
Current Role
Manager | Enablement e Quality
Job Level
Middle
Location
São Paulo, São Paulo, Brazil
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Patricia cares about

Sales Enablement
Her current and recent roles at Creditas focus on enabling sales and quality teams, highlighting her expertise in improving performance and processes.
Customer Experience
With over 10 years in customer relations and CX management, she is dedicated to enhancing the customer journey through quality and data-driven insights.
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Career

Work history

8-2025
Manager | Enablement e Quality
Creditas
3-2022 - 8-2025
Quality Coordinator | Sales Enablement & CX
Creditas
1-2015 - 3-2022
CX Manager | Customer Insights
Myra
10-2012 - 12-2014
Gestor | Q&I
Myra
9-2009 - 9-2012
Supervisor de qualidade
Myra
In the press

Media appearances

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Education
2-2023 - 2-2024
Pós-graduação Lato Sensu
Escola Conquer
2010 - 2012
GRADUAÇÃO
Universidade Paulista
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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