Patricia Almeida

Critic
DISC Type : C

Manager | Enablement e Quality at Creditas

São Paulo, São Paulo, Brazil

Overview

Patricia Almeida is a Manager of Enablement and Quality at Creditas with over a decade of experience in customer relations, sales, and CX. A graduate of Universidade Paulis, she leads teams focused on insights and process improvement. Colleagues frequently describe her as an inspiring, intelligent, and focused leader.

She manages the "Fora da Curva" campaign at Creditas, an initiative focused on recognizing employee dedication and impact.

Personality Overview

Information Seeker

Critic

Precise

They like to do things independently and don’t look for support from others.  They are quite likely to negotiate on pricing or other key terms. They don’t appreciate bells and whistles unless backed by data.

Topics They Care About

Sales Enablement
Her current and recent roles at Creditas focus on enabling sales and quality teams, highlighting her expertise in improving performance and processes.
Customer Experience
With over 10 years in customer relations and CX management, she is dedicated to enhancing the customer journey through quality and data-driven insights.
Team Motivation
She leads the "Fora da Curva" recognition campaign, showing a strong interest in celebrating team achievements and fostering a positive work environment.

Media Appearances

Patricia has no verified media appearances

Work History

8-2025
Manager | Enablement e Quality at Creditas
3-2022 - 8-2025
Quality Coordinator | Sales Enablement & CX at Creditas
1-2015 - 3-2022
CX Manager | Customer Insights at Myra
10-2012 - 12-2014
Gestor | Q&I at Myra
9-2009 - 9-2012
Supervisor de qualidade at Myra

Education

2-2023 - 2-2024
Pós-graduação Lato Sensu from Escola Conquer
2010 - 2012
GRADUAÇÃO from Universidade Paulista

More Information

Social Presence :

Prographics :

Exp : 20 Location : São Paulo, São Paulo, Brazil Job Level : Middle Designation : Manager | Enablement e Quality at Creditas
URL has been copied!

Insights For Selling To Patricia

During A Call Or A Meeting

DO's

  • Don’t forget to mention how you compare to competition on both features and pricing
  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Be ready for penetrating questions and critical examination of your pitch

DONT's

  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Don’t try too hard to build a relationship with them
  • Don’t rush them till they have clearly gotten all the necessary information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Patricia is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Patricia

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Patricia move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Patricia take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Patricia

Personality Compatibility


Other Creditas Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.