Paul Campetella

Trailblazer
DISC Type : ID

Named Account Manager - Communications & Media at Salesforce

United States

Overview

Paul is an accomplished Named Account Manager at Salesforce with a 20+ year track record as a top performer in technology sales. He specializes in SaaS, AI, automation, and customer experience solutions. People who have worked with him describe him as knowledgeable, professional, and successfully driven.


He played a critical role in the success of a major AT&T and Cisco collaboration event that showcased business-transforming strategies.

Personality Overview

Achievement-Oriented

Assertive

Friendly But Fast

They will fight for you if they come to believe in you.  They do not mind taking risks and can make hard decisions, if necessary. They respond better to a combination of speed and relationship.

Topics They Care About

Customer Experience
Passionate about leveraging automation, AI, and real-time data to help businesses create personalized and memorable customer journeys.
Unified Communications
Possesses deep expertise in UCaaS and CCaaS from specialist roles at both Zoom and Cisco, where he supported global enterprise clients.
Digital Transformation
Focuses on helping communications and media companies harness CRM and automation to drive fundamental changes in their business operations.

Media Appearances

Paul has no verified media appearances

Work History

12-2024
Named Account Manager - Communications & Media at Salesforce
3-2023 - 12-2024
Enterprise Account Executive at Zoom
7-2022 - 3-2023
Enterprise Zoom Phone Specialist at Zoom
10-2019 - 7-2022
Strategic Account Executive - Salesforce at Salesforce
2011 - 10-2019
Collaboration Product Sales Specialist at Cisco Systems

Education

1986 - 1991
Bachelor of Science from Saint John's University

More Information

Social Presence :

Prographics :

Exp : 23 Location : United States Job Level : Middle Designation : Named Account Manager - Communications & Media at Salesforce
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Insights For Selling To Paul

During A Call Or A Meeting

DO's

  • Give them control of the sales process
  • Build a trustworthy relationship while keeping the product center-stage
  • Help them visualize the impact of their decision

DONT's

  • Don’t force involvement of other stakeholders unless it is critical
  • Don’t hesitate from asking them how they truly feel about your product
  • Don't make any commitments that you might not be able to fulfill

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Paul is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Paul

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Paul move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can Paul take some risk or not?

  • They can take risks if necessary.

You And Paul

Personality Compatibility


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