Paul Reynolds

Commander
DISC Type : D

Partner & Chief Research Officer at ISG (Information Services Group)

Greater Boston, United States

Overview

Paul Reynolds is the Partner and Chief Research Officer at ISG, where he helps service providers maximize market opportunities. He is internationally recognized for his work in Advisor Relations and has developed several proprietary research methodologies. Colleagues describe him as a visionary leader who is data-driven, innovative, and a great human being.

He has a keen interest in the real-world application of emerging technologies, such as AI, driverless cars, and delivery robots. Pauls thought leadership extends to team motivation and goal-setting, where he reflects on established business principles to guide his teams. He lives in a Boston suburb.

During a company kickoff event in Bangalore, he was unexpectedly asked to return to the stage to perform a Bollywood dance sequence.

Personality Overview

Very Quick

Strong-Willed

Candid & Clear

They are not always relationship oriented.  They prefer to be the ones controlling the conversation or defining the terms. They respond well to strong and respectful communication.

Topics They Care About

AI Market Impact
Received the 2025 AI Impact Award for a program building AI capability. He frequently discusses how AI is becoming normalized and changing client needs.
Research & Analytics
He co-founded a research firm and has developed multiple proprietary research approaches and methodologies at ISG, focusing on data-driven insights.
Advisor Relations
He is internationally recognized for his expertise in Advisor Relations and has developed specific frameworks to help providers improve their strategies.

Media Appearances

Paul has no verified media appearances

Work History

1-2026
Partner & Chief Research Officer at ISG (Information Services Group)
12-2017 - 12-2025
Partner Provider Services, Chief Research Officer at ISG (Information Services Group)
1-2015 - 12-2017
Partner & Chief Research Officer at ISG (Information Services Group)
6-2009 - 6-2010
President at New England Marketing Research Association (now Insights Association)
6-2008
Chief Research Officer at ISG (Information Services Group)

Education

1987 - 1991
BSBA from Bryant University
1984 - 1987
Education details unavailable from Framingham North High School

More Information

Social Presence :

Prographics :

Exp : 28 Location : Greater Boston, United States Job Level : Leadership Designation : Partner & Chief Research Officer at ISG (Information Services Group)
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Insights For Selling To Paul

During A Call Or A Meeting

DO's

  • Get to the point quickly instead of spending time doing small talk
  • Speak about competitive differentiation that your product offers
  • Make sure that you circle back fast on any action items, it wins their trust

DONT's

  • Do not back off when challenged, respond with a confident, objective answer instead
  • Don't try too hard to forge relationships with them
  • Avoid being a storyteller and don’t try to oversell

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Paul is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Paul

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will Paul move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Paul take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Paul

Personality Compatibility


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