Paul Reynolds in

Paul Reynolds

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Partner & Chief Research Officer at ISG (Information Services Group)
📍 Greater Boston, United States

Paul Reynolds is the Partner and Chief Research Officer at ISG, where he helps service providers maximize market opportunities. He is internationally recognized for his work in Advisor Relations and has developed several proprietary research methodologies. Colleagues describe him as a visionary leader who is data-driven, innovative, and a great human being.

He has a keen interest in the real-world application of emerging technologies, such as AI, driverless cars, and delivery robots. Pauls thought leadership extends to team motivation and goal-setting, where he reflects on established business principles to guide his teams. He lives in a Boston suburb.

During a company kickoff event in Bangalore, he was unexpectedly asked to return to the stage to perform a Bollywood dance sequence.

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Experience
28 Years
Current Role
Partner & Chief Research Officer
Job Level
Leadership
Location
Greater Boston, United States
Personality Overview

How Paul shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Paul cares about

AI Market Impact
Received the 2025 AI Impact Award for a program building AI capability. He frequently discusses how AI is becoming normalized and changing client needs.
Research & Analytics
He co-founded a research firm and has developed multiple proprietary research approaches and methodologies at ISG, focusing on data-driven insights.
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Career

Work history

1-2026
Partner & Chief Research Officer
ISG (Information Services Group)
12-2017 - 12-2025
Partner Provider Services, Chief Research Officer
ISG (Information Services Group)
1-2015 - 12-2017
Partner & Chief Research Officer
ISG (Information Services Group)
6-2009 - 6-2010
President
New England Marketing Research Association (now Insights Association)
6-2008
Chief Research Officer
ISG (Information Services Group)
In the press

Media appearances

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Education
1987 - 1991
BSBA
Bryant University
1984 - 1987
Education details unavailable
Framingham North High School
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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