Paul Sterngold in

Paul Sterngold

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Senior Director of Customer Service & Regional Quality at HARMAN International
📍 Los Angeles County, California, United States

Paul is a results-oriented executive with extensive experience leading Quality Assurance and Customer Support teams at major companies like HARMAN, Sonos, and Activision Blizzard. His colleagues describe him as an effective leader and a valued mentor. He is a graduate of the University of Michigan and pursued further studies at UCLA.

Outside of his corporate role, Paul is actively involved in real estate development, serving as a developer for a luxury townhome project in Des Moines, Iowa. He also has a passion for astronomy and has been recognized by the Astronomical League for his observations.

He is one of the developers behind Waterbury Commons, a multi-million dollar townhome project in Des Moines.

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Experience
25 Years
Current Role
Senior Director of Customer Service & Regional Quality
Job Level
Senior
Location
Los Angeles County, California, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Paul cares about

Quality Assurance
His career is built on leading QA and test engineering departments for major software, gaming, and consumer electronics companies.
Customer Experience
His current role as Senior Director of Customer Service at HARMAN focuses on optimizing support and quality for a global brand.
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Career

Work history

8-2021
Senior Director of Customer Service & Regional Quality
HARMAN International
11-2016 - 8-2021
Director of Customer Service & Regional Quality
HARMAN International
8-2012 - 8-2016
Sr. Director of Test Engineering
Sonos, Inc.
5-2011 - 8-2012
Director of Software Quality Assurance
Turbine
2009 - 2010
Vice President of QA and Customer Support
Activision Blizzard, Inc.
In the press

Media appearances

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Education
BA
University of Michigan
Graduate Studies
UCLA
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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