Pav Gill in

Pav Gill

Go-getter · DISC type d
Staff Product Manager at Intercom
📍 United Kingdom

Pav Gill is a Staff Product Manager at Intercom, leading the development of the Fin. ai product. His career includes driving digital transformation at FTSE 100 companies and startups, with a focus on product strategy and execution. He holds a Bachelor of Science from Royal Holloway, University of London.

Pav is also an entrepreneur, having co-founded Hearth, a Yerba Mate energy drink company. He is passionate about bringing the South American tea to new markets and has appeared on the BBC to discuss running the business. His venture recently partnered with a professional footballer.

Unique fact: His energy drink company, Hearth, signed Argentinian World Cup Champion and Liverpool midfielder Alexis Mac Allister as a brand ambassador.

Read the full overview →
Experience
10 Years
Current Role
Staff Product Manager
Job Level
Middle
Location
United Kingdom
Personality Overview

How Pav shows up

Decisive
Fast-Paced
Self-Confident

They focus on objectivity in a pitch and pay little attention to bells and whistles. They can be nudged to make faster decisions by offering what they value. They care equally about the product and its potential impact.

Priorities

Topics Pav cares about

AI in Customer Service
He is currently building Fin. ai at Intercom, an AI product that provides complete visibility and analysis into customer conversations to optimize service quality.
Startup Entrepreneurship
He co-founded and runs Hearth, a Yerba Mate energy drink company, handling product development and business growth to bring the product to mass-market retailers.
+4 more topics Login to view topics
Career

Work history

4-2024
Staff Product Manager
Intercom
5-2022 - 10-2024
Product Director
FLOWERBX
3-2021 - 5-2022
Senior Product Manager
iTech Media
5-2020
Co-Founder
Hearth - Yerba Mate Energy Drink
2-2020 - 3-2021
Product Manager
notonthehighstreet
In the press

Media appearances

How we accidentally invented Job Stories. Featured in Intercom Blog
See now
How AI will change the nature of customer service work. Featured in Intercom Blog
+1 more appearances Login to view media
Education
2010 - 2013
Bachelor of Science (BSc)
Royal Holloway, University of London
2003 - 2010
Education details unavailable
Burnham Grammar School
Social presence
in
Behavioral profile

DISC profile (public)

d

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

Other Intercom Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Pav. Free, 10 seconds.