Emily Patel in

Emily Patel

Observer · DISC type ic
Senior Product Marketing Manager at Intercom
📍 London, England, United Kingdom

Emily is a Senior Product Marketing Manager at Intercom, specializing in B2B marketing, campaign development, and bringing new products to market. Her experience includes roles at TikTok and YouGov. She holds a Bachelors degree from the University of the West of England and a Mini MBA.

Based on her professional focus on e-commerce and creator-led content during her time at TikTok Shop, Emily likely has a keen interest in the creator economy and how brands can leverage platforms for growth. Her work involves storytelling and highlighting success stories, suggesting a passion for narrative-driven marketing.

Unique fact: Emily has hands-on experience launching and marketing AI-powered customer service agents, placing her at the forefront of AI adoption in business communication.

Read the full overview →
Experience
6 Years
Current Role
Senior Product Marketing Manager
Job Level
Middle
Location
London, England, United Kingdom
Personality Overview

How Emily shows up

Curious
Example Seeker
Value Driven

They ask a lot of questions and rely heavily on information and collaterals. They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally strong communicators and are not easy to convince.

Priorities

Topics Emily cares about

AI in Customer Service
She is actively involved in marketing Intercom's AI agent, Fin, focusing on its application in sales and customer support, as seen in her recent posts.
Product Marketing
Her entire career, including certifications in Advanced Product Marketing and Competitive Intelligence, revolves around this discipline, currently focusing on AI products at Intercom.
+5 more topics Login to view topics
Career

Work history

3-2026
Senior Product Marketing Manager
Intercom
8-2025 - 3-2026
Senior Product Marketing Manager
YouGov
3-2025 - 8-2025
B2B Marketing Lead, TikTok Shop
TikTok
11-2023 - 3-2025
Product Marketing Manager
YouGov
8-2023 - 11-2023
Senior Marketing Manager
Savanta
In the press

Media appearances

Intercom on Product: Meet your marketer. Featured in Intercom Blog
See now
Education
9-2023 - 12-2023
Mini MBA
MiniMBA
2017 - 2021
Bachelor's degree
University of the West of England
Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

Other Intercom Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Emily. Free, 10 seconds.