Pedro Henrique Ulrich

Examiner
DISC Type : cs

Senior Engineer - Unified Storage at Dell Technologies

Greater Porto Alegre, Brazil

Overview

Pedro is a Senior Engineer at Dell Technologies with over 10 years of experience in IT infrastructure and systems management. He specializes in Dell EMC storage solutions and holds an MBA in Investments and Asset Allocation. Colleagues describe him as a committed and dedicated professional with excellent technical knowledge.

He was recently recognized as an MVP (Most Valuable People) for his work as a Storage Specialist in the first quarter of fiscal year 2025.

Personality Overview

Tough To Convince

Process Oriented

Status Quo Seeker

They tend to be clear about their needs and limitations and are unlikely to promise too much.  Being observant comes to them naturally. They are always well-planned and adopt a systematic approach.

Topics They Care About

Dell Storage Solutions
His expertise centers on Dell EMC storage like PowerStore and Unity, and he holds multiple certifications, including "Dell PowerStore Operate 2023".
Team Skill Development
Co-developed a framework for technical development and knowledge sharing to enhance the skills and collaboration of his Storage Team at Dell.
Customer Experience
Focuses on delivering excellent customer outcomes, consistently achieving high CSAT results and receiving awards for outstanding support.

Media Appearances

Pedro has no verified media appearances

Work History

4-2025
Senior Engineer - Unified Storage at Dell Technologies
6-2021 - 3-2025
Technical Support Engineer 2 - Unified Storage at Dell Technologies
1-2020 - 6-2021
Technical Support Engineer 2 - Server Datacenter at Dell Technologies
7-2012 - 2-2015
Junior Operational Support Analyst at TANAC S/A
7-2011 - 6-2012
IT Infrastructure Intern at TANAC S/A

Education

2012 - 2018
Information Security from Unisinos
3-2022 - 9-2023
MBA Investments and Asset Allocation from UNIBTA - Centro Universitário

More Information

Social Presence :

Prographics :

Exp : 9 Location : Greater Porto Alegre, Brazil Job Level : Middle Designation : Senior Engineer - Unified Storage at Dell Technologies
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Insights For Selling To Pedro Henrique

During A Call Or A Meeting

DO's

  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Expect them to be slow and cautious, encourage them to ask more questions

DONT's

  • Don't be very accepting if that is your natural style, stay firm
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't push them too hard to make fast decisions, give them time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Pedro Henrique is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Pedro Henrique

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Pedro Henrique move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Pedro Henrique take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Pedro Henrique

Personality Compatibility


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