Pieta Graham

Energizer
DISC Type : I

Enterprise Resources Planning Specialist at Snooze

Greater Melbourne Area, Australia

Overview

Pieta is an ERP Specialist at Snooze, focused on enhancing business efficiency and process improvement through software solutions. Her expertise covers the full lifecycle of software implementation, including discovery, design, deployment, and data migration, with a specialization in supply chain logistics. People who have worked with her consistently describe her as organized, professional, and approachable.

She is passionate about creating streamlined processes and effective customer support systems. Her background includes managing customer support teams, implementing standard operating procedures, and coordinating continuous improvement initiatives. Her recommendations highlight her excellent problem-solving abilities and a strong focus on understanding and meeting client needs.

In a previous contract role, she managed the entire data conversion for a Pronto implementation across 78 retail stores.

Personality Overview

Informal

Full Of Energy

Big Picture Person

They are people oriented, friendly and like creating new connections.  They excel at seeing the bigger picture, and the long-term impact of their decisions. They are naturally enthusiastic, so take their promise with a pinch of salt.

Topics They Care About

ERP Implementation
Specializes in the full ERP lifecycle, from business analysis and specification writing to data migration, user training, and system administration.
Process Improvement
Passionate about business efficiency, with experience implementing standard operating procedures and leading "continuous improvement" processes in previous roles.
Supply Chain Solutions
Has a strong background as a consultant specializing in the supply chain components of ERP software.

Media Appearances

Pieta has no verified media appearances

Work History

4-2022
Enterprise Resources Planning Specialist at Snooze
12-2019 - 5-2022
Solutions Consultant (Presales) at Pronto Software
12-2013 - 12-2020
Implementation Consultant at Pronto Software
1-2013 - 11-2013
Conversion Manager at Clark Rubber
10-2011 - 10-2012
Customer Support Leader at Micador Group

Education

2015 - 2015
Short Course from Ashwoods Strategic Group
2014 - 2014
Short Course from Ashwoods Strategic Group

More Information

Social Presence :

Prographics :

Exp : 17 Location : Greater Melbourne Area, Australia Job Level : Junior Designation : Enterprise Resources Planning Specialist at Snooze
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Insights For Selling To Pieta

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Share some stories about how you you have helped people in similar positions succeed
  • Speak enthusiastically with energy, maintain a clear and confident tone

DONT's

  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Don’t be too formal, focus on building comfort and trust
  • Avoid overloading them with too much detail

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Pieta is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Pieta

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Pieta move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Pieta take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Pieta

Personality Compatibility


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