Pooja Mirchandani, Chartered MCIPD

Energizer
DISC Type : I

Chief Human Resources Officer at CRISIL Limited

India

Overview

Pooja Mirchandani is the Chief Human Resources Officer at CRISIL, bringing over 20 years of global HR experience from the financial and ITES sectors. A transformational leader with an MBA from Welingkar Institute of Management, she specializes in talent management, organizational development, and strategic workforce planning.

She is a vocal advocate for Diversity, Equity, and Inclusion (DEI) and a proponent of strength-based leadership principles. Her work focuses on creating inclusive and psychologically safe workplaces, reflecting her passion for agile methodologies and people-centric growth in a corporate environment.

In 2023, Pooja was recognized as one of the Most Powerful Women in Business by Business Today.

Personality Overview

Imaginative

Full Of Energy

Relationship Oriented

They are not always early adopters but can be pursuaded by leveraging strong relationships.  They are friendly, approachable and love to make new connections. They are really good at seeing what the long-term impacts of their decisions could be.

Topics They Care About

Diversity & Inclusion
She is a vocal DEI advocate and has spoken publicly about fostering an inclusive and equitable workplace culture at CRISIL.
Talent Development
Her career history includes roles like Global Head of Talent Acquisition, Learning, and Organisation Development, showing a long-term focus on nurturing talent.
Agile HR Practices
Identifies as a strength-based agile practitioner, indicating a belief in flexible and adaptive human resources strategies to meet business needs.

Media Appearances

AI's Reach in the Workplace: Navigating the New Frontier (featuring Pooja Mirchandani, CHRO, CRISIL Limited). Featured in Apple Podcasts

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#MeeraQExpertSeries – Resilient Leadership with Pooja Mirchandani, CHRO, CRISIL Limited. Featured in YouTube

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CRISIL Limited Appoints Pooja Mirchandani as President – Human Resources. Featured in MarketScreener

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Work History

2-2024
Chief Human Resources Officer at CRISIL Limited
6-2022 - 2-2024
Global Head Talent Acquisition, Learning and Organisation Development and DEI at CRISIL Limited
1-2018 - 6-2022
Global Head HR - FS, Insurance, Healthcare, Consulting, Data & Analytics and Corporate Functions at WNS Global Services
8-2015 - 1-2018
Head Talent Acquisition, South Asia at Standard Chartered Bank
10-2012 - 7-2015
Senior Talent Acquisition Manager, India at Standard Chartered Bank

Education

MBA from Welingkar Institute of Management

More Information

Social Presence :

Prographics :

Exp : 21 Location : India Job Level : Leadership Designation : Chief Human Resources Officer at CRISIL Limited
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Insights For Selling To Pooja Mirchandani,

During A Call Or A Meeting

DO's

  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Talk anecdotally about the customer experience that your product offers
  • Invite them for a lunch or a drink/coffee

DONT's

  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t be too formal, focus on building comfort and trust
  • Don’t be excessively objective, be a storyteller

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Pooja Mirchandani, is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Pooja Mirchandani,

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Pooja Mirchandani, move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Pooja Mirchandani, take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Pooja Mirchandani,

Personality Compatibility


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