Prashanth Kumar (PK) in

Prashanth Kumar (PK)

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Senior Director Process Reengineering at Optus
📍 Melbourne, Victoria, Australia

Prashanth is a Senior Director at Optus specializing in large-scale transformation and process reengineering. With over two decades of experience, he is an expert in productivity strategy, automation, and AI/ML implementation, holding a Master Black Belt certification. Colleagues describe him as practical, goal-oriented, and collaborative.

He has a keen interest in the future of Global Business Services (GBS) and business transformation, frequently participating in industry discussions and events on the topic.

He received Telstras top honor, the Extreme Awards, for deploying a record number of RPA solutions in under 10 months.

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Experience
28 Years
Current Role
Senior Director Process Reengineering
Job Level
Senior
Location
Melbourne, Victoria, Australia
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Prashanth cares about

Process Automation
Has a proven track record of deploying RPA, AI/ML, and chatbot solutions at scale, delivering significant cost reduction and value generation in previous roles.
Strategic Transformation
Focuses on formulating and executing large-scale productivity strategies across diverse industries, including banking, telecom, and IT.
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Career

Work history

10-2025
Senior Director Process Reengineering
Optus
11-2021 - 10-2025
Head of Program and Service Management Office
Treasury Wine Estates
3-2021 - 11-2021
Chapter Lead Process Excellence
Telstra
7-2015 - 3-2021
Senior Strategy and Process Consulting Lead (Robotic Process Automation)
Telstra
7-2012 - 7-2015
Process Improvement Manager
Telstra
In the press

Media appearances

Prashanth Kumar - Senior Director Process Reengineering at Optus. Featured in TheOrg.com
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Education
Master Black Belt
Lean Sigma Institute
2011 - 2012
Certificate IV in Finance
The National Finance Institute
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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