Pritam Kumar
Login to view DISC.Pritam Kumar is the Senior Vice President and Business Head at LeadSquared, where he focuses on developing emerging businesses into scalable revenue streams. His background includes leadership roles in sales and GTM strategy at Automation Anywhere, EY, and KPMG. He holds an MBA from SPJIMR and a BE from NIT Jamshedpur.
He has a keen interest in how technology and empathy can reshape customer and patient journeys, particularly in healthcare and automotive retail. Pritam often reflects on how evolving expectations demand more connected, user-friendly, and compassionate engagement across all touchpoints, drawing from personal and professional observations.
He uses his personal experience of buying a car in 2007 versus today to illustrate the dramatic shift in customer expectations for a connected, digital buying journey.
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