Rachel Caplin
Metering Customer Operations Manager at NWG (Northumbrian Water Group)
📍 Chelmsford, England, United Kingdom
Rachel Caplin serves as the Metering Customer Operations Manager at Northumbrian Water Group (NWG), where she previously held the role of Function Manager. Her background includes specialized expertise as a CIWM Chartered Waste Manager, reflecting a strong capability in operational and resource management within the utilities sector. She attended The Open University.
Read the full overview →Experience
17 Years
Current Role
Metering Customer Operations Manager
Job Level
Middle
Location
Chelmsford, England, United Kingdom
Personality Overview
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Priorities
Topics Rachel cares about
Customer Operations
Her role as Metering Customer Operations Manager highlights a primary focus on managing customer-facing services and ensuring operational efficiency.
Water Metering
Directly responsible for metering operations, indicating a deep interest in the technology, implementation, and management of water metering systems.
Career
Work history
8-2024
Metering Customer Operations Manager
NWG (Northumbrian Water Group)
11-2008 - 10-2024
Function Manager
NWG (Northumbrian Water Group)
In the press
Media appearances
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Education
Rachel has no verified education history
Social presence
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